Outlook doesn't show previous e-mail addresses used

  • Thread starter Thread starter Admin.Matthew
  • Start date Start date
A

Admin.Matthew

Do you know how Outlook will show you an e-mail by just typing a few
letters because you have sent to that e-mail address before? We have a
user where all of a sudden it is not doing that anymore. Is there an
easy way to get it working again without having to do all the addresses
manually again?
 
Are you saying a list comes up but is blank or that the option is not there
at all. Check to see if that function was turned off under Tools -
Options - Email Options - Advanced Options. Make sure the auto-name is
checked.

If they were deleted from the registry I am not sure if they can be
re-created.
 
Thanks for the reply Francine. I checked and the option is turned on.
It looks like the information some how got lost from the registry.
Thanks again though for helping out.
 
Do you know how Outlook will show you an e-mail by just typing a few
letters because you have sent to that e-mail address before? We have a
user where all of a sudden it is not doing that anymore. Is there an
easy way to get it working again without having to do all the
addresses manually again?
Click to expand...

Ususally a sign that the connection between the autocompletion cache and the
mail profile has been damaged. Try creating a new mail profile and, with
Outlook closed, rename the NK2 file to match the name of the profile and see
if that helps.
 
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