outlook crashes when deleting email

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When trying to delete an email which I am currently reading, outlook gives an
unknown eror and the entire program closes. If I just delete the email from
my inbox without having the file open, it is deleted without any problem.
Just started happening.
 
Which Version of Outlook, and Which Version of Windows do you have problem?
Did you apply latest update?
Did you check with Anti-Virus Software and Ant-Spyware Programs?

If so, Try start Outlook in Safe mode
(not windows safe mode see detailed info below.
also this document mention Word 2003 but work with outlook too,
type Outlook.exe /safe instead of winword.exe /safe)

http://support.microsoft.com/kb/826840/en-us

If you don't have same problem under Safe mode,
Check your Add-ins and discard unwanted Add-ins ,
or discard problem add-ins.
 
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