Outlook crashes on startup

  • Thread starter Thread starter Maurice Bishop
  • Start date Start date
M

Maurice Bishop

Greetings

Outlook fails to start successfully, no matter what I do. It simply crashes
with a Windows generic error (Outlook has experienced a problem and need to
close down, send data, do not send).

This happens immediately on startup.

Environment is Windows XP Pro SP1 with Office 2000 Pro (SP3)

Efforts made to resolve problem:

1. I have uninstalled Office 2000 Pro and run Regclean, rebooted and
reinstalled Office - same problem.

2. I have uninstalled Office 2000 Pro and run Regclean, deleted all
extend.dat files, all *.pst files, then installed Outlook XP (2002) - same
problem.

I am tearing my hear out.

Any suggestions would be greatly appreciated.

TIA

Maurice
 
Maurice Bishop said:
Greetings

Outlook fails to start successfully, no matter what I do. It simply crashes
with a Windows generic error (Outlook has experienced a problem and need to
close down, send data, do not send).

This happens immediately on startup.

Environment is Windows XP Pro SP1 with Office 2000 Pro (SP3)

Efforts made to resolve problem:

1. I have uninstalled Office 2000 Pro and run Regclean, rebooted and
reinstalled Office - same problem.

2. I have uninstalled Office 2000 Pro and run Regclean, deleted all
extend.dat files, all *.pst files, then installed Outlook XP (2002) - same
problem.

I am tearing my hear out.

Any suggestions would be greatly appreciated.

TIA

Maurice
Click to expand...
 
I get " motive smartbridge " has encountered aproblem and then outlook shuts
down

this happens when it trys to collect new mail
 
I had the same problem after I installed Symantic products such as antivirus,
or their other all in one packages. I uninstalled the symantic product and
outlook worked fine. I understand that Symantic has a bug fix for it on their
web site.
 
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