G
Guest
WinXP, Outlook 2002 (XP), Exch2003 on Win2003.
I have one user that cannot open his email through Outlook. We have tried
deleting profiles, logging onto other workstaions, even onto a terminal
server. As soon as Outlook starts to open, he gets the error:
--
Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience. (check) Restart Outlook?
Details:
Error signature:
AppName: outlook.exe, AppVer: 10.0.2627.1, ModName: outllib.dll, ModVer:
10.0.2627.1, Offset: 000371e2
--
It even does it when I try to open his mailbox with an Admin acct.
He can, however, open OWA nad access his email.
I am thinking it could be some of the few users settings that get saved in
the exchange mailbox are corrupt of broken, but I don't know how to check
that.
Can someone help? I have found nothing even close in the KBs.
Michael
(e-mail address removed)
214-461-2033
I have one user that cannot open his email through Outlook. We have tried
deleting profiles, logging onto other workstaions, even onto a terminal
server. As soon as Outlook starts to open, he gets the error:
--
Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience. (check) Restart Outlook?
Details:
Error signature:
AppName: outlook.exe, AppVer: 10.0.2627.1, ModName: outllib.dll, ModVer:
10.0.2627.1, Offset: 000371e2
--
It even does it when I try to open his mailbox with an Admin acct.
He can, however, open OWA nad access his email.
I am thinking it could be some of the few users settings that get saved in
the exchange mailbox are corrupt of broken, but I don't know how to check
that.
Can someone help? I have found nothing even close in the KBs.
Michael
(e-mail address removed)
214-461-2033