Outlook Attachment Issue

  • Thread starter Thread starter Nigel Bruce
  • Start date Start date
N

Nigel Bruce

A couple of user are having the intermittent problem of outlook (2000)
application hanging when trying to attach a file(s) from the network. They
may be successful a few times but inevitably it will end up with the program
hanging. The files they attach are mainly word (97) documents and not very
large sizes.

I have recreated there outlook profile without success and I am struggling
to find anything on the web so any help would me greatly appreciated.

Regards

Nigel
 
Does the PC lock up when trying to browse or when actually double clicking
the file to attach? If the first; clear the Internet Explorer history and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3
 
Thanks for the advice Robert, it is unfortunately the latter (when actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone call to
say "sorry bud but its still happening" any other ideas?

Nigel


Roady said:
Does the PC lock up when trying to browse or when actually double clicking
the file to attach? If the first; clear the Internet Explorer history and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
A couple of user are having the intermittent problem of outlook (2000)
application hanging when trying to attach a file(s) from the network. They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and not very
large sizes.

I have recreated there outlook profile without success and I am struggling
to find anything on the web so any help would me greatly appreciated.

Regards

Nigel
Click to expand...
Click to expand...
 
Do they use Word or Outlook as the e-mail editor and in what format do they
compose? Plain Text, HTML or Rich Text. Does it work for them with Outlook
as the editor and Plain Text as the format?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Thanks for the advice Robert, it is unfortunately the latter (when
actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone call
to
say "sorry bud but its still happening" any other ideas?

Nigel


in
message news:[email protected]...
Does the PC lock up when trying to browse or when actually double
clicking
the file to attach? If the first; clear the Internet Explorer history and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
A couple of user are having the intermittent problem of outlook (2000)
application hanging when trying to attach a file(s) from the network. They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and not very
large sizes.

I have recreated there outlook profile without success and I am struggling
to find anything on the web so any help would me greatly appreciated.

Regards

Nigel
Click to expand...
Click to expand...
Click to expand...
 
Hi Robert, due to the nature of the business (Lawyers) users usually prefer
RTF for the formatting options. And Outlook is our email editor not Word

Regards
Roady said:
Do they use Word or Outlook as the e-mail editor and in what format do they
compose? Plain Text, HTML or Rich Text. Does it work for them with Outlook
as the editor and Plain Text as the format?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Thanks for the advice Robert, it is unfortunately the latter (when
actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone call
to
say "sorry bud but its still happening" any other ideas?

Nigel


in
message news:[email protected]...
Does the PC lock up when trying to browse or when actually double
clicking
the file to attach? If the first; clear the Internet Explorer history and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A couple of user are having the intermittent problem of outlook (2000)
application hanging when trying to attach a file(s) from the network. They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and not very
large sizes.

I have recreated there outlook profile without success and I am struggling
to find anything on the web so any help would me greatly appreciated.

Regards

Nigel
Click to expand...
Click to expand...
Click to expand...
 
Alright, but does it work when you create a Plain Text e-mail with Outlook
set as your editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Hi Robert, due to the nature of the business (Lawyers) users usually
prefer
RTF for the formatting options. And Outlook is our email editor not Word

Regards
in
message news:[email protected]...
Do they use Word or Outlook as the e-mail editor and in what format do they
compose? Plain Text, HTML or Rich Text. Does it work for them with
Outlook
as the editor and Plain Text as the format?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Thanks for the advice Robert, it is unfortunately the latter (when
actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone
call
to
say "sorry bud but its still happening" any other ideas?

Nigel


"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote
in
message Does the PC lock up when trying to browse or when actually double
clicking
the file to attach? If the first; clear the Internet Explorer history and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A couple of user are having the intermittent problem of outlook
(2000)
application hanging when trying to attach a file(s) from the
network.
They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and
not
very
large sizes.

I have recreated there outlook profile without success and I am
struggling
to find anything on the web so any help would me greatly
appreciated.

Regards

Nigel
Click to expand...
Click to expand...
Click to expand...
 
Hi there

Sorry about delay in replying but i thought i would leave it a couple of
days to see how things settled after setting the mail format to Plain Text.
No phone calls so far so fingers cross.

Regards
Roady said:
Alright, but does it work when you create a Plain Text e-mail with Outlook
set as your editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Hi Robert, due to the nature of the business (Lawyers) users usually
prefer
RTF for the formatting options. And Outlook is our email editor not Word

Regards
in
message news:[email protected]...
Do they use Word or Outlook as the e-mail editor and in what format do they
compose? Plain Text, HTML or Rich Text. Does it work for them with
Outlook
as the editor and Plain Text as the format?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Thanks for the advice Robert, it is unfortunately the latter (when
actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone
call
to
say "sorry bud but its still happening" any other ideas?

Nigel


"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote
in
message Does the PC lock up when trying to browse or when actually double
clicking
the file to attach? If the first; clear the Internet Explorer
Click to expand...
history
and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A couple of user are having the intermittent problem of outlook
(2000)
application hanging when trying to attach a file(s) from the
network.
They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and
not
very
large sizes.

I have recreated there outlook profile without success and I am
struggling
to find anything on the web so any help would me greatly
appreciated.

Regards

Nigel
Click to expand...
Click to expand...
Click to expand...
 
Alright! Good to hear :-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Hi there

Sorry about delay in replying but i thought i would leave it a couple of
days to see how things settled after setting the mail format to Plain
Text.
No phone calls so far so fingers cross.

Regards
in
message news:%[email protected]...
Alright, but does it work when you create a Plain Text e-mail with
Outlook
set as your editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Nigel Bruce said:
Hi Robert, due to the nature of the business (Lawyers) users usually
prefer
RTF for the formatting options. And Outlook is our email editor not
Word

Regards
"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote
in
message Do they use Word or Outlook as the e-mail editor and in what format do
they
compose? Plain Text, HTML or Rich Text. Does it work for them with
Outlook
as the editor and Plain Text as the format?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Thanks for the advice Robert, it is unfortunately the latter (when
actually
double clicking the file to attach) but I gave it a try anyway,
unsuccessfully though I might add as I have just received the phone
call
to
say "sorry bud but its still happening" any other ideas?

Nigel


"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
wrote
in
message Does the PC lock up when trying to browse or when actually double
clicking
the file to attach? If the first; clear the Internet Explorer history
and
try again

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A couple of user are having the intermittent problem of outlook
(2000)
application hanging when trying to attach a file(s) from the
network.
They
may be successful a few times but inevitably it will end up with the
program
hanging. The files they attach are mainly word (97) documents and
not
very
large sizes.

I have recreated there outlook profile without success and I am
struggling
to find anything on the web so any help would me greatly
appreciated.

Regards

Nigel
Click to expand...
Click to expand...
Click to expand...
 
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