Outlook and Word

  • Thread starter Thread starter Chris Allen
  • Start date Start date
C

Chris Allen

On eof my users has a laptop running winxp, outlook 2002,
and office 97. It is the way the whole company is set up.
The problem he is having is, when he replies to an email,
the Word editor tries to open, which it can't since the
versions do not match, errors out and then opens up
outlook. His editor settings are html with no check boxes
saying to use word as an editor. These are also set by
policy so they are greyed out, not allowing him to change
it. My question is, how do I get Outlook to quit trying
to use Word first when replying to an email?
 
Open a command prompt and type gpupdate /force to reapply all the policies.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top