Outlook and Pst error

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Guest

I was wondering if anyone has seen this error before. "Can’t open this item.
An error occurred that prevented the file \\path\*.pst from being saved.
Close and then restart all mail-enabled applications." I am using Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
 
I understand PST’s on a network share are unsupported. However, there should
be an explanation for the error. I appreciate your response.

Russ Valentine said:
Where does your PST reside? Placing PST files on network drives is not
supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297019

--
Russ Valentine
[MVP-Outlook]
brow said:
I was wondering if anyone has seen this error before. "Can't open this
item.
An error occurred that prevented the file \\path\*.pst from being saved.
Close and then restart all mail-enabled applications." I am using
Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
Click to expand...
Click to expand...
 
Well my first guess is that this is it is unsupported. It's too easy for
Outlook to lose its connection to a PST on a network share.
--
Russ Valentine
[MVP-Outlook]
brow said:
I understand PST's on a network share are unsupported. However, there
should
be an explanation for the error. I appreciate your response.

Russ Valentine said:
Where does your PST reside? Placing PST files on network drives is not
supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297019

--
Russ Valentine
[MVP-Outlook]
brow said:
I was wondering if anyone has seen this error before. "Can't open this
item.
An error occurred that prevented the file \\path\*.pst from being
saved.
Close and then restart all mail-enabled applications." I am using
Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
Click to expand...
Click to expand...
Click to expand...
 
brow said:
I understand PST's on a network share are unsupported. However,
there should be an explanation for the error.
Click to expand...

Yes, there is - it's because you're not using the product the way it's meant
to be used. It isn't supported, and this is one of the problems you will
often have if you try to do it anyway.

http://support.microsoft.com/?id=297019
I appreciate your
response.

Russ Valentine said:
Where does your PST reside? Placing PST files on network drives is
not supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297019

--
Russ Valentine
[MVP-Outlook]
brow said:
I was wondering if anyone has seen this error before. "Can't open
this item.
An error occurred that prevented the file \\path\*.pst from being
saved. Close and then restart all mail-enabled applications." I
am using Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
Click to expand...
Click to expand...
Click to expand...
 
Well, I've been working for a while for a quite big company (above 10,000
users) and they all have stored their PST's in their home folders (which
resided on a network server). And there havent't been too much problems with
that. Yes, occasionally, when server went down, that could cause problems.
But in general it worked just fine.
I would say, that putting a PST on a network can be a good choice from a
security point of view if regular backups are made from the location, where
the PST is stored. It can be a bad choice, in case the network connection
with the server location is not reliable enough.

What I would check in such a situation is:

- is the network connection stable otherwise (like Russ mentioned it)
- check, whether you have appropriate permissions to write to the location
where your PST is stored.

Sandor Teglasy jun.


Russ Valentine said:
Well my first guess is that this is it is unsupported. It's too easy for
Outlook to lose its connection to a PST on a network share.
--
Russ Valentine
[MVP-Outlook]
brow said:
I understand PST's on a network share are unsupported. However, there
should
be an explanation for the error. I appreciate your response.

Russ Valentine said:
Where does your PST reside? Placing PST files on network drives is not
supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297019

--
Russ Valentine
[MVP-Outlook]
I was wondering if anyone has seen this error before. "Can't open this
item.
An error occurred that prevented the file \\path\*.pst from being
saved.
Close and then restart all mail-enabled applications." I am using
Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
Click to expand...
Click to expand...
Click to expand...
 
Sandor said:
Well, I've been working for a while for a quite big company (above
10,000 users) and they all have stored their PST's in their home
folders (which resided on a network server).
Click to expand...

Yo'uve been very lucky. If you have that many users, sounds like you need
Exchange servers. PST files are not a suitable option for corporate mail
storage when you have other options anyway.
And there havent't been
too much problems with that.
Click to expand...

See above. :)
Yes, occasionally, when server went
down, that could cause problems. But in general it worked just fine.
I would say, that putting a PST on a network can be a good choice
from a security point of view if regular backups are made from the
location, where the PST is stored. It can be a bad choice, in case
the network connection with the server location is not reliable
enough.

What I would check in such a situation is:

- is the network connection stable otherwise (like Russ mentioned it)
- check, whether you have appropriate permissions to write to the
location where your PST is stored.

Sandor Teglasy jun.


Russ Valentine said:
Well my first guess is that this is it is unsupported. It's too easy
for Outlook to lose its connection to a PST on a network share.
--
Russ Valentine
[MVP-Outlook]
brow said:
I understand PST's on a network share are unsupported. However,
there should
be an explanation for the error. I appreciate your response.

:

Where does your PST reside? Placing PST files on network drives is
not supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;297019

--
Russ Valentine
[MVP-Outlook]
I was wondering if anyone has seen this error before. "Can't
open this item.
An error occurred that prevented the file \\path\*.pst from being
saved.
Close and then restart all mail-enabled applications." I am
using Outlook
2002 on XP/Pro. Any help is appreciated.

Thank you.
Click to expand...
Click to expand...
Click to expand...
 
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