outlook always uses same account to send emails

  • Thread starter Thread starter Lieven
  • Start date Start date
L

Lieven

Hey,

I'm using office 2003 SP1. In outlook I have correctly configured 6 email
accounts. Since about a month of 5 almost every mail I send is send with the
same account even if I change the account in the new message window or when
I reply on a mail from a different account. So now it is not possible to
send an email from one of the other 5 accounts.
Does anybody know the cause of this problem?

grt,

Lieven
 
Hi Lieven,
Outlook 2003 allows you to choose which account you wish to reply from when
you reply or create a new message. It displays an accounts menu option (next
to send) if you have more than one account setup. Click on the accounts menu
option and select the account you wish to have the email sent from. Outlook
should inform you about the account chosen in a dark grey message box that
appears about the TO: address field.

Hope this helps and have a fantastic day
-Kevin McAleer
 
Kevin McAleer said:
Hi Lieven,
Outlook 2003 allows you to choose which account you wish to reply from
when
you reply or create a new message. It displays an accounts menu option
(next
to send) if you have more than one account setup. Click on the accounts
menu
option and select the account you wish to have the email sent from.
Outlook
should inform you about the account chosen in a dark grey message box that
appears about the TO: address field.

Hope this helps and have a fantastic day
-Kevin McAleer
Click to expand...
hey,

Thanks for the reply. But this is just the problem. Even if I choose another
account from that dropdown menu, it indicates this account in the grey
message box but it will always takes that same account to send mail with.

grt,

Lieven
 
Hi Lieven,
In that case I would verify that all the email accounts have different
outgoing mail server settings, they should be different but they may have the
same settings.

Another approach is to backup your personal folder file (PST) and remove the
account from outlook and then recreate it. I'd backup all the accounts,
remove them all and then add them all back in again. Importing the backed up
PST file should be pretty straight forward.

Let me know if this doesn't work.

-Kevin McAleer
 
Are these all POP3 accounts?
If so, the current behavior for your version is as follows:
If all recipients are rejected by the user's SMTP server (because, for
example, you are not authenticating), Outlook will move on and send on the
next account in the list rather than NDRing the recipients.
 
Russ Valentine said:
Are these all POP3 accounts?
If so, the current behavior for your version is as follows:
If all recipients are rejected by the user's SMTP server (because, for
example, you are not authenticating), Outlook will move on and send on the
next account in the list rather than NDRing the recipients.
Click to expand...

Hey,

Thanks, this finally solved my problem!! Most of my accounts are from
different domains but hosted on the same server. The emailaccount from which
outlook sends all the mails from is from an account not located on that same
server. I think the policy of the server changed and I now need to
authenticate to send mails. When I did this everything works fine again.
Thanks for this answer, I think that this was something I wouldn't have
found without you! Thanks!!


grt,

Lieven
 
It's actually a bug, too. Outlook should be sending you an NDR rather than
moving on to the next account. It will likely be fixed soon.
 
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