Outlook address book and Profile Manager 8

  • Thread starter Thread starter Morten G. Pahle
  • Start date Start date
M

Morten G. Pahle

Hi all,

my IT support people seem stuck so I wanted to see if anyone else might
be able to help on this (really quite simple) issue.

Basically, my Outlook client doesn't store my settings with respect to
address book search order. It defaults to the company mailbook - but as
we are part of a 120,000 people organisation, that is rather useless -
especially as most of my emails go outside the Company.

I am now aware of it so I can avoid to mis-send emails, but it's a
hassle and I'd rather search my personal contacts before the Company
list.

I can change this manually and it works fine, until next time I
logoff/logon, when it has defaulted to the 'Company addressbook' above
my Contacts. IT support tells me it's a 'feature' of Profile Manager 8,
and they don't know how to turn it off...

So, my question is:
- is there a way I can, as a simple user, get this to work in the
intended way OR
- is there a way I can explain to my IT support people how they should
do this for me

For what it's worth, I have 'local admin' rights but I have failed to
find a way to do this in VBA. We seem to have Outlook 2002 SP3
installed.

If anyone here is able to help, I'd appreciate it.

Thanks in advance,

Morten
 
If you have a third-party tool managing your Outlook mail profile, then you need to be asking the support department for that tool.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue said:
If you have a third-party tool managing your Outlook mail profile, then you need to be asking the support department for that tool.

Sue,
Click to expand...

Thanks for that. However, I have failed to find any forums or similar
related to it - this is as close as I get. Even the manufacturer's
website is particularly unhelpful. Seaching for 'Profile Manger
outlook' shows me mostly my posts...

If you had any pointers, I'd be grateful.

Thanks,

Morten
 
Go to the manufacturer's web site and look for a Contact Us link.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue said:
Go to the manufacturer's web site and look for a Contact Us link.
Click to expand...

Looking through what IT support sent me, it turns out that the tool is
not called 'Profile Manager 8' but 'Profile Maker 8' (DOH!) - which
gives me far better hits when I search and even a website which seems
to enable me to download what I assume is a trial version - hopefully
with a HLP file...

Thanks,

Morten
 
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