Outlook 2007 Reading Pane Delay - why blank for a few moments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

End user is having trouble with Outlook being slow randomly. She can
highlight a message, and it will stop responding for a few seconds, with a
blank reader pane, and then it will update. It's easy to reproduce, just
start scrolling through messages--happens about once or twice a minute, if
you're working continuously.
Ping times to Sunshine sometimes fluctuate at the same time, but that's
jumping from 1ms to 2 or 4--nothing that should be perceptible.
 
Correction - She <did not> have word set as editor, and also we ruled out
network or hard disk (not spinning during pane delay phase)...other ideas?
 
Okay correction - we found out user <did not> have word set as default
editor, nor intstant names messaging enabled. Other ideas? (We also ruled
out network delay and we didn't see the hard drive spinning a whole lot
during pane blank out delay phase).
 

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