Outlook 2007 Inbox "Error"?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When new messages come in they don't show up in my Outlook Inbox when it is
already the active folder. The number of new messages will show up in the
Inbox folder icon on the Folder Pane but I don't actually see them IN the
Inbox unless I navigate to another e-mail folder and then back to the Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone else's
computer?
Elliot Berlin
 
HArd to tell without any configuration information but I guess you are using
an Exchange account? Then check your firewall setting and make sure UDP
packets aren't blocked for Outlook.
 
I have never had an "Exchange" account as far as I know. The message is not
blocked from receipt, it simply isn't visible in the Inbox until I leave the
Inbox folder and then immediately return to it. I don't have to change any
settings for it to become visible. I just can't see it until cycling out of
and then back into the Inbox.


Roady said:
HArd to tell without any configuration information but I guess you are using
an Exchange account? Then check your firewall setting and make sure UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
When new messages come in they don't show up in my Outlook Inbox when it
is
already the active folder. The number of new messages will show up in the
Inbox folder icon on the Folder Pane but I don't actually see them IN the
Inbox unless I navigate to another e-mail folder and then back to the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
 
Like I said; you're not providing enough configuration information. The mail
account type is of great importance here. Additionally you might want to
tell us your installed add-ins as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I have never had an "Exchange" account as far as I know. The message is
not
blocked from receipt, it simply isn't visible in the Inbox until I leave
the
Inbox folder and then immediately return to it. I don't have to change
any
settings for it to become visible. I just can't see it until cycling out
of
and then back into the Inbox.


Roady said:
HArd to tell without any configuration information but I guess you are
using
an Exchange account? Then check your firewall setting and make sure UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
When new messages come in they don't show up in my Outlook Inbox when
it
is
already the active folder. The number of new messages will show up in
the
Inbox folder icon on the Folder Pane but I don't actually see them IN
the
Inbox unless I navigate to another e-mail folder and then back to the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
Click to expand...
 
I only installed Office 2007 in it's raw form last night. I have a
single-user laptop with no networking, exchange, or other collaborative
setup. The only add-in that appears to be installed migrated automatically
from my (still-installed) Office 2003 installation. It's for
cross-functionality with MindManager, a brand of brainstorming software.

This was not a problem before I installed Office 2007 and I've not made any
configuration changes at all.

What other setup parameters should I clarify. I haven't a clue what other
information would actually help you help me!
eb

Roady said:
Like I said; you're not providing enough configuration information. The mail
account type is of great importance here. Additionally you might want to
tell us your installed add-ins as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I have never had an "Exchange" account as far as I know. The message is
not
blocked from receipt, it simply isn't visible in the Inbox until I leave
the
Inbox folder and then immediately return to it. I don't have to change
any
settings for it to become visible. I just can't see it until cycling out
of
and then back into the Inbox.


Roady said:
HArd to tell without any configuration information but I guess you are
using
an Exchange account? Then check your firewall setting and make sure UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
When new messages come in they don't show up in my Outlook Inbox when
it
is
already the active folder. The number of new messages will show up in
the
Inbox folder icon on the Folder Pane but I don't actually see them IN
the
Inbox unless I navigate to another e-mail folder and then back to the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
Click to expand...
 
You have configurated something since Outlook doesn't automagically make up
a mail account. Tools-> Accounts shows what account you have configured.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I only installed Office 2007 in it's raw form last night. I have a
single-user laptop with no networking, exchange, or other collaborative
setup. The only add-in that appears to be installed migrated
automatically
from my (still-installed) Office 2003 installation. It's for
cross-functionality with MindManager, a brand of brainstorming software.

This was not a problem before I installed Office 2007 and I've not made
any
configuration changes at all.

What other setup parameters should I clarify. I haven't a clue what other
information would actually help you help me!
eb

Roady said:
Like I said; you're not providing enough configuration information. The
mail
account type is of great importance here. Additionally you might want to
tell us your installed add-ins as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I have never had an "Exchange" account as far as I know. The message is
not
blocked from receipt, it simply isn't visible in the Inbox until I
leave
the
Inbox folder and then immediately return to it. I don't have to change
any
settings for it to become visible. I just can't see it until cycling
out
of
and then back into the Inbox.


:

HArd to tell without any configuration information but I guess you are
using
an Exchange account? Then check your firewall setting and make sure
UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
When new messages come in they don't show up in my Outlook Inbox
when
it
is
already the active folder. The number of new messages will show up
in
the
Inbox folder icon on the Folder Pane but I don't actually see them
IN
the
Inbox unless I navigate to another e-mail folder and then back to
the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone
else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
Click to expand...
 
I fear I'm going to be labeled a whiner, as I've no impression that any
responder has made an attempt to actually understand what I've said. This
has nothing to do with account configuration. I now have four accounts set
up for a variety of places I work from, and two separate e-mail addresses
that route messages into Outlook. Why would both of them have instantly
suffered the same random configuration change?

Also, I've never seen a configuration option that allows one to set the
Inbox not to show new messages after arrival even if a new message is
indicated by the navigation pane icon to have arrived in the Inbox. I have
to conclude it's a bug or a new feature in Outlook 2007 but I'll figure it
out when I set up Office 2007 on my office computer tomorrow and see if I
have the same problem.

Once again, here's an attempt to clearly explain what's happening. I would
be grateful if one of you consultants would describe it back to me so I have
a sense that you get what I'm describing.

OK...Outlook is up and running. I have no problem with messages *arriving*
in Outlook. When they arrive the corresponding icon in the Navigation Pane
shows the number of new messages that have arrived in the respective e-mail
folder. However, if I'm "parked" in the folder into which the messages are
routed (normally the Inbox), neither the headers nor the messages are visible
in that folder (usually the Inbox). In order to make the new headers and
messages that HAVE ALREADY ARRIVED in my Inbox be visible in the incoming
e-mail list and reading pane I have to manually JUMP OUT of the active folder
than them click back into it. When I do that I can then see the messages in
the Inbox.

Always in the past the messages would become visible in the Inbox folder the
instant they arrived in Outlook when I was parked in that e-mail folder. But
now this does not happen.

Roady said:
You have configurated something since Outlook doesn't automagically make up
a mail account. Tools-> Accounts shows what account you have configured.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I only installed Office 2007 in it's raw form last night. I have a
single-user laptop with no networking, exchange, or other collaborative
setup. The only add-in that appears to be installed migrated
automatically
from my (still-installed) Office 2003 installation. It's for
cross-functionality with MindManager, a brand of brainstorming software.

This was not a problem before I installed Office 2007 and I've not made
any
configuration changes at all.

What other setup parameters should I clarify. I haven't a clue what other
information would actually help you help me!
eb

Roady said:
Like I said; you're not providing enough configuration information. The
mail
account type is of great importance here. Additionally you might want to
tell us your installed add-ins as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have never had an "Exchange" account as far as I know. The message is
not
blocked from receipt, it simply isn't visible in the Inbox until I
leave
the
Inbox folder and then immediately return to it. I don't have to change
any
settings for it to become visible. I just can't see it until cycling
out
of
and then back into the Inbox.


:

HArd to tell without any configuration information but I guess you are
using
an Exchange account? Then check your firewall setting and make sure
UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
When new messages come in they don't show up in my Outlook Inbox
when
it
is
already the active folder. The number of new messages will show up
in
the
Inbox folder icon on the Folder Pane but I don't actually see them
IN
the
Inbox unless I navigate to another e-mail folder and then back to
the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone
else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
Click to expand...
 
You're not going to be labeled a whiner but someone who is not answering the
questions that are being asked. I understood your issue already in the first
post. I've also stated already that in order to shed more light on this
issue I'll need to know your what account type(s) you have configured. This
will be the fourth (and last) time I'm going to ask. Additionally what is
your default delivery location? Is that to a pst-file?

So far I'm not convinced that it is a bug but a local configuration issue.
Even if it is a bug it's limited to a very specific configuration but since
you didn't answer my questions I can't help you with that either.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I fear I'm going to be labeled a whiner, as I've no impression that any
responder has made an attempt to actually understand what I've said. This
has nothing to do with account configuration. I now have four accounts
set
up for a variety of places I work from, and two separate e-mail addresses
that route messages into Outlook. Why would both of them have instantly
suffered the same random configuration change?

Also, I've never seen a configuration option that allows one to set the
Inbox not to show new messages after arrival even if a new message is
indicated by the navigation pane icon to have arrived in the Inbox. I
have
to conclude it's a bug or a new feature in Outlook 2007 but I'll figure it
out when I set up Office 2007 on my office computer tomorrow and see if I
have the same problem.

Once again, here's an attempt to clearly explain what's happening. I
would
be grateful if one of you consultants would describe it back to me so I
have
a sense that you get what I'm describing.

OK...Outlook is up and running. I have no problem with messages
*arriving*
in Outlook. When they arrive the corresponding icon in the Navigation
Pane
shows the number of new messages that have arrived in the respective
e-mail
folder. However, if I'm "parked" in the folder into which the messages
are
routed (normally the Inbox), neither the headers nor the messages are
visible
in that folder (usually the Inbox). In order to make the new headers and
messages that HAVE ALREADY ARRIVED in my Inbox be visible in the incoming
e-mail list and reading pane I have to manually JUMP OUT of the active
folder
than them click back into it. When I do that I can then see the messages
in
the Inbox.

Always in the past the messages would become visible in the Inbox folder
the
instant they arrived in Outlook when I was parked in that e-mail folder.
But
now this does not happen.

Roady said:
You have configurated something since Outlook doesn't automagically make
up
a mail account. Tools-> Accounts shows what account you have configured.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tengu said:
I only installed Office 2007 in it's raw form last night. I have a
single-user laptop with no networking, exchange, or other collaborative
setup. The only add-in that appears to be installed migrated
automatically
from my (still-installed) Office 2003 installation. It's for
cross-functionality with MindManager, a brand of brainstorming
software.

This was not a problem before I installed Office 2007 and I've not made
any
configuration changes at all.

What other setup parameters should I clarify. I haven't a clue what
other
information would actually help you help me!
eb

:

Like I said; you're not providing enough configuration information.
The
mail
account type is of great importance here. Additionally you might want
to
tell us your installed add-ins as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have never had an "Exchange" account as far as I know. The message
is
not
blocked from receipt, it simply isn't visible in the Inbox until I
leave
the
Inbox folder and then immediately return to it. I don't have to
change
any
settings for it to become visible. I just can't see it until
cycling
out
of
and then back into the Inbox.


:

HArd to tell without any configuration information but I guess you
are
using
an Exchange account? Then check your firewall setting and make sure
UDP
packets aren't blocked for Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
When new messages come in they don't show up in my Outlook Inbox
when
it
is
already the active folder. The number of new messages will show
up
in
the
Inbox folder icon on the Folder Pane but I don't actually see
them
IN
the
Inbox unless I navigate to another e-mail folder and then back to
the
Inbox.
How odd is this?

Can anyone shed any light on this? Is this happening on anyone
else's
computer?
Elliot Berlin
Click to expand...
Click to expand...
Click to expand...
 
Tengu,

I'd be interested to know if this works! If you wouldn't mind, please post
to let me know.

Clapper
 
I'm having exactly the same problem with Outlook 2007. Installed it on
a clean install of Vista a couple of weeks ago and the new messages
haven't worked since - I keep on having to click away from the inbox
and then back to it to see new messages.

Using a POP3 account into a pst file....
 
Back
Top