Outlook 2007 Contacts

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Guest

I am having a problem with my contact categories. From time to time when I
double click on a category, all of the contacts within that category are
automatically highlighted. If any contact within that category has been
assigned two categories, the system unassigns the contact from the other
category. Any idea what is happening?
 
Outlook does not do this. Only the end user does. So state more clearly what
you are doing and in what view. We can't watch you.
 
While in Outlook Contacts, the current view is "Phone List". "Arranged by"
is Custom and set to be collapsed until I double click on the category.
Sometimes when I double click on the category bar to view the contacts, all
of the contacts become selected (this happens automatically) and then any
contact with more than one designated category loses one of the categories.
Outlook does not do this. Only the end user does. So state more clearly what
you are doing and in what view. We can't watch you.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
I am having a problem with my contact categories. From time to time when I
double click on a category, all of the contacts within that category are
automatically highlighted. If any contact within that category has been
assigned two categories, the system unassigns the contact from the other
category. Any idea what is happening?
 
Normally one clicks on the + sign to expand a collapsed list. Might be worth
a try. There's still no way for us to figure out what else is happening.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
While in Outlook Contacts, the current view is "Phone List". "Arranged
by"
is Custom and set to be collapsed until I double click on the category.
Sometimes when I double click on the category bar to view the contacts,
all
of the contacts become selected (this happens automatically) and then any
contact with more than one designated category loses one of the
categories.
Outlook does not do this. Only the end user does. So state more clearly
what
you are doing and in what view. We can't watch you.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
I am having a problem with my contact categories. From time to time
when I
double click on a category, all of the contacts within that category
are
automatically highlighted. If any contact within that category has
been
assigned two categories, the system unassigns the contact from the
other
category. Any idea what is happening?
 
Thank you so much for that tip. I will click the plus sign in the future. I
was able to re-create the problem. I have been dragging down a bit on the
second "click" which highlights the entire list and then kicks out one of the
categories.

Russ Valentine said:
Normally one clicks on the + sign to expand a collapsed list. Might be worth
a try. There's still no way for us to figure out what else is happening.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
While in Outlook Contacts, the current view is "Phone List". "Arranged
by"
is Custom and set to be collapsed until I double click on the category.
Sometimes when I double click on the category bar to view the contacts,
all
of the contacts become selected (this happens automatically) and then any
contact with more than one designated category loses one of the
categories.
Outlook does not do this. Only the end user does. So state more clearly
what
you are doing and in what view. We can't watch you.
--
Russ Valentine
[MVP-Outlook]
I am having a problem with my contact categories. From time to time
when I
double click on a category, all of the contacts within that category
are
automatically highlighted. If any contact within that category has
been
assigned two categories, the system unassigns the contact from the
other
category. Any idea what is happening?
 
Aha. That makes sense. That little drag will kick the whole lot into another
category.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
Thank you so much for that tip. I will click the plus sign in the future.
I
was able to re-create the problem. I have been dragging down a bit on the
second "click" which highlights the entire list and then kicks out one of
the
categories.

Russ Valentine said:
Normally one clicks on the + sign to expand a collapsed list. Might be
worth
a try. There's still no way for us to figure out what else is happening.
--
Russ Valentine
[MVP-Outlook]
Lois B said:
While in Outlook Contacts, the current view is "Phone List". "Arranged
by"
is Custom and set to be collapsed until I double click on the category.
Sometimes when I double click on the category bar to view the contacts,
all
of the contacts become selected (this happens automatically) and then
any
contact with more than one designated category loses one of the
categories.

Russ Valentine [MVP-Outlook]" wrote:

Outlook does not do this. Only the end user does. So state more
clearly
what
you are doing and in what view. We can't watch you.
--
Russ Valentine
[MVP-Outlook]
I am having a problem with my contact categories. From time to time
when I
double click on a category, all of the contacts within that category
are
automatically highlighted. If any contact within that category has
been
assigned two categories, the system unassigns the contact from the
other
category. Any idea what is happening?
 
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