Outlook 2003 won't quit

[Martin Fink]

When I exit Outlook 2003, the window closes, but the
process doesn't quit, which causes outlook to hang when
it tries to start the next time. What would cause the
Outlook process to not terminate... I have to "terminate
process" in Task Manager. There are no other MAPI
programs running.

Thanks,
Martin

 

[neo [mvp outlook]]

ActiveSync, WinFax, Antivirus, Instant Messenger, .etc applications that
sync, use, or protect Outlook data can cause this. Find that third party
app and you will find the cause.

1) For ActiveSync, I have found that turning off the device in the cradle so
ActiveSync closes the connection to Outlook before shutting down is the best
method.

2) Winfax will require disabling the integration. Look for posts from Ken
Slovak on the subject in this group.

3) Disable the AV integration into Outlook. Sometimes it is listed as an
addin under tools | options | other | advanced options | addin manager
and/or com addins.

 

[Martin Fink]

Thanks Neo - AV integration was the culprit. So, I have
to decide between AntiVirus and a well behaved app.

Oh Well... Thanks again.

Martin

-----Original Message-----
ActiveSync, WinFax, Antivirus, Instant Messenger, .etc applications that
sync, use, or protect Outlook data can cause this. Find that third party
app and you will find the cause.

1) For ActiveSync, I have found that turning off the device in the cradle so
ActiveSync closes the connection to Outlook before shutting down is the best
method.

2) Winfax will require disabling the integration. Look for posts from Ken
Slovak on the subject in this group.

3) Disable the AV integration into Outlook. Sometimes it is listed as an
addin under tools | options | other | advanced options | addin manager
and/or com addins.


--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

When I exit Outlook 2003, the window closes, but the
process doesn't quit, which causes outlook to hang when
it tries to start the next time. What would cause the
Outlook process to not terminate... I have to "terminate
process" in Task Manager. There are no other MAPI
programs running.

Thanks,
Martin

.

 

[neo [mvp outlook]]

not sure what av solution you are using, but follow up with the vendor to
see if they have a patch/update to correct the problem.
--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

Thanks Neo - AV integration was the culprit. So, I have
to decide between AntiVirus and a well behaved app.

Oh Well... Thanks again.

Martin

-----Original Message-----
ActiveSync, WinFax, Antivirus, Instant Messenger, .etc applications that
sync, use, or protect Outlook data can cause this. Find that third party
app and you will find the cause.

1) For ActiveSync, I have found that turning off the device in the cradle so
ActiveSync closes the connection to Outlook before shutting down is the best
method.

2) Winfax will require disabling the integration. Look for posts from Ken
Slovak on the subject in this group.

3) Disable the AV integration into Outlook. Sometimes it is listed as an
addin under tools | options | other | advanced options | addin manager
and/or com addins.


--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

When I exit Outlook 2003, the window closes, but the
process doesn't quit, which causes outlook to hang when
it tries to start the next time. What would cause the
Outlook process to not terminate... I have to "terminate
process" in Task Manager. There are no other MAPI
programs running.

Thanks,
Martin

.

 

[Brian Tillman]

Thanks Neo - AV integration was the culprit. So, I have
to decide between AntiVirus and a well behaved app.

Not true. Disabling the AV's Email integration will not decrease your
protection level, provided your resident shield remains enabled.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.

 

[Jim Thames]

Turned off NAV
Turned off Zendit (Add-In)
Turned off Net Folders

Did the Maintenance Reboot....

Outlook still stays in the task manager after the window closes.

Any other suggestions aside from swithing to another e-mail app?

JT

 

[neo [mvp outlook]]

Try this another way...

* Reboot PC
* Logon
* Bring up task manager
* Is outlook in the system tray?
* If no, start third party apps to see which might be starting up outlook
programmatically.