Outlook 2003/WinXP calendar problems when opening

  • Thread starter Thread starter RTL
  • Start date Start date
R

RTL

Hello all,

We have a client desktop that was upgraded to XP SP2 along with Office 2003
+ latest hotfixes. Since then, the person cannot open up calendar items.
They can click on the calendar and create "labels" but not items. If he
tries to open it up, it fails and quits. The odd thing is that Outlook safe
mode allows him to open up the items.

We went through the most obvious things. We uninstalled any add-ons (PALM
Sync and Dynmo Print thingy), check Help > About > Disabled items and
nothing was listed. He searched for anything he could find and nothing has
worked. Even Repair did nothing. Profiles deleted and recreated--still
nothing.

Any advice is always greatly appreciated!

Cheers,

Rich
 
Hi Diane,

Thank you for responding. We tried every option and the problem still
persists. Any other suggestions? Just so you know, it's Outlook 2003 with
Exchange 2000 on (client machine is) XP Prof SP2 + all hotfixes.

Thanks again,

Rich

Diane Poremsky said:
did you open outlook with switches - cleanreminders, cleanviews etc?
http://www.outlook-tips.net/howto/commandlines.htm




--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






RTL said:
Hello all,

We have a client desktop that was upgraded to XP SP2 along with Office
2003
+ latest hotfixes. Since then, the person cannot open up calendar items.
They can click on the calendar and create "labels" but not items. If he
tries to open it up, it fails and quits. The odd thing is that Outlook
safe
mode allows him to open up the items.

We went through the most obvious things. We uninstalled any add-ons (PALM
Sync and Dynmo Print thingy), check Help > About > Disabled items and
nothing was listed. He searched for anything he could find and nothing has
worked. Even Repair did nothing. Profiles deleted and recreated--still
nothing.

Any advice is always greatly appreciated!

Cheers,

Rich
Click to expand...
Click to expand...
 
Anyone? :)

RTL said:
Hi Diane,

Thank you for responding. We tried every option and the problem still
persists. Any other suggestions? Just so you know, it's Outlook 2003 with
Exchange 2000 on (client machine is) XP Prof SP2 + all hotfixes.

Thanks again,

Rich

Diane Poremsky said:
did you open outlook with switches - cleanreminders, cleanviews etc?
http://www.outlook-tips.net/howto/commandlines.htm




--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






RTL said:
Hello all,

We have a client desktop that was upgraded to XP SP2 along with Office
2003
+ latest hotfixes. Since then, the person cannot open up calendar items.
They can click on the calendar and create "labels" but not items. If he
tries to open it up, it fails and quits. The odd thing is that Outlook
safe
mode allows him to open up the items.

We went through the most obvious things. We uninstalled any add-ons (PALM
Sync and Dynmo Print thingy), check Help > About > Disabled items and
nothing was listed. He searched for anything he could find and nothing has
worked. Even Repair did nothing. Profiles deleted and recreated--still
nothing.

Any advice is always greatly appreciated!

Cheers,

Rich
Click to expand...
Click to expand...
Click to expand...
 
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