Outlook 2003 very slow

  • Thread starter Thread starter Luther Miller
  • Start date Start date
L

Luther Miller

Several people in my office including myself have upgraded to Office
2003 over the last several weeks. Many of us have begun experiencing
performance problems. For example, I will click on another message in
order to view it in the task pane, and then Outlook will sit there for
ages before it gets displayed. The larger the message (including
attachments), the worse the problem. However, even a message that is
small with only a 100KB attachment seems to take 20-30 seconds to
respond... this was never the case before. Also deleting a message
takes ages.

I checked the Exchange 2000 SP3 server that we are connecting to
(which is on our LAN) and that machine looks fine - dual processor,
very little CPU utilized and plenty of memory free (1GB available, and
the server doesn't do much else).

Also, so far I am only receiving reports of this problem among Outlook
2003 users; Outlook 2000 users continue to have fine performance.
 
In Tools, Options on the Other Tab uncheck "Enable the Person Names Smart
Tag" in the Person Names section at the bottom.
 
This did not make a difference.
I did notice the problem appears to only happen on messages that have
attachments (whether the attachment is 9MB or an 11KB text file does
not seem to make a difference). Could this be related to virus
scanning or something like that? (None of which has changed
recently...)
 
I am having the same problem with Outlook 2000 (why bother with 2003 for more problems) without attachments. We have tried everything, including re-booting, re-installing Outlook, deleting and re-creating the profile, running scanpst, etc. Nothing works.
 
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