Outlook 2003 very slow to send a reply message

  • Thread starter Thread starter Sergio
  • Start date Start date
S

Sergio

I've Outlook 2003 SP1 (on Microsoft XP SP2 Tablet PC) working with an
Exchange 2000 account. I have the following problem: sometimes it takes a
long time to reply to an internal e-mail. Other users works fine.
The user open the message, write the reply text, click on Send button: since
that click a blank page appears and stay active more than 30 seconds, then
disappears and the message is delivered. No errors were encountered. In
system tray a double mail icon appears while system tries to send the
message.
I already have activated the log OPMLog.log without any interesting events
got.

Any tips ?

Thanks
Sergio
 
In
Sergio said:
I've Outlook 2003 SP1 (on Microsoft XP SP2 Tablet PC) working with an
Exchange 2000 account. I have the following problem: sometimes it
takes a long time to reply to an internal e-mail. Other users works
fine.
The user open the message, write the reply text, click on Send
button: since that click a blank page appears and stay active more
than 30 seconds, then disappears and the message is delivered. No
errors were encountered. In system tray a double mail icon appears
while system tries to send the message.
I already have activated the log OPMLog.log without any interesting
events got.

Any tips ?

Thanks
Sergio
Click to expand...

Are you using cached mode?
Word as e-mail editor?
Does it take as long if the user sends a *new* message?
You mention "internal" mail - but does this happen for *all* mail?
You might also update Office/Outlook to SP2.....
 
Are you using cached mode?
I'm not using Caching Mode
Word as e-mail editor? Yes

Does it take as long if the user sends a *new* message?
Click to expand...
No, new messages are delivered fine
You mention "internal" mail - but does this happen for *all* mail?
Click to expand...
Well, If I reply to a Internet mail the problem happens as well

Sergio


"Lanwench [MVP - Exchange]"
 
In
Nospam said:
I'm not using Caching Mode

No, new messages are delivered fine

Well, If I reply to a Internet mail the problem happens as well
Click to expand...

What e-mail accounts do you have in your profile?
Try installing SP2 for Office/Outlook (you should be running this anyway)

Am wondering why you aren't using cached mode, since you're using a laptop,
especially.

Sergio


"Lanwench [MVP - Exchange]"
In

Are you using cached mode?
Word as e-mail editor?
Does it take as long if the user sends a *new* message?
You mention "internal" mail - but does this happen for *all* mail?
You might also update Office/Outlook to SP2.....
Click to expand...
Click to expand...
 
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