Outlook 2003 - simple rules not working properly

  • Thread starter Thread starter d.p.
  • Start date Start date
D

d.p.

I've been looking through the newsgroup and see that many people have
problems with rules, but I've been having a hard time finding the solution
to mine.

I have emails coming in from a specific mail account. I have rules to assign
some of those email to specific categories, depending on who the sender is.
THEN, I have a rules to move emails from that specific account to a specific
folder EXCEPT if assigned to this and that category. And FINALLY I have
rules that move emails to specific folders, depending on which category they
are assigned to.

So the order is:
- Assign categories depending on who it's coming from
- Move emails coming in from a specific account to a specific folder EXCEPT
if assigned to category X, Y, and Z
- Move email of category X to folder X, cat. Y to folder Y, cat. Z to folder
Z.

The problem is that Outlook seems to ignore the "EXCEPT" clause when moving
emails of an account to a folder. I get the same email in that folder AND
the individual category folder. Assigning categories is fine, moving
categorised emails is fine, and moving emails of an account to a folder is
fine except for the last part where it needs to ignore specific categories.

I really hope this was comprehensible! Thanks for the help!!!
 
ok, problem has been sorted by changing things around and adding the "stop
processing more rules" command. But I'm still questioning why the EXCEPT
command never worked. Does anyone know why it was always ignored?
 

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