Outlook 2003 setup; Calender transfered but can't get contacts

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Guest

Help. Have tried everything I could think of and find in the help files.
New Machine: Outlook 2003
Old Machine: Outlook 2000
Copied .pst file to Zip disk
Put zip in new machine and tried importing.
The calender came across OK - Actually ended up with two identical
One called "Calender", the other "calender in personal folders:
I Only need one of these.
Contacts: After numerous tries, I deleted all contacts on new machine,
created one phony entry, and tried importing again.
As before, the sub-folders show up, but even after checking each
one to be used as address book, there seems to be nothing "inside" it.
Please help to resolve.
 
Thank-you. I now have calender, contacts and tasks.
I had an new original outlook.pst which I renamed outlook_1.pst
I copied the old .pst in the proper folder.
I renamed one of the two personal folders "not wanted"
(I couldn't access the other one to rename it)
After transfering a few e-mails, I removed "not wanted".
I'm not sure what I did then, but all of a sudden I TWO IDENTICAL
personal folders - Neither of which I can rename. Comes up with message
"the operation failed. An object could not be found.
What did I do wrong and how do I fix it'
JFS

Russ Valentine said:
Importing is never the right choice. Ample instructions on how to migrate
Outlook data are provided in the Help files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
John F said:
Help. Have tried everything I could think of and find in the help files.
New Machine: Outlook 2003
Old Machine: Outlook 2000
Copied .pst file to Zip disk
Put zip in new machine and tried importing.
The calender came across OK - Actually ended up with two identical
One called "Calender", the other "calender in personal folders:
I Only need one of these.
Contacts: After numerous tries, I deleted all contacts on new machine,
created one phony entry, and tried importing again.
As before, the sub-folders show up, but even after checking each
one to be used as address book, there seems to be nothing "inside" it.
Please help to resolve.
Click to expand...
Click to expand...
 
Overwriting a PST is not what the article suggested. Doing so only creates a
corrupt profile.
You will need to create a new profile from scratch.

--
Russ Valentine
[MVP-Outlook]
John F said:
Thank-you. I now have calender, contacts and tasks.
I had an new original outlook.pst which I renamed outlook_1.pst
I copied the old .pst in the proper folder.
I renamed one of the two personal folders "not wanted"
(I couldn't access the other one to rename it)
After transfering a few e-mails, I removed "not wanted".
I'm not sure what I did then, but all of a sudden I TWO IDENTICAL
personal folders - Neither of which I can rename. Comes up with message
"the operation failed. An object could not be found.
What did I do wrong and how do I fix it'
JFS

Russ Valentine said:
Importing is never the right choice. Ample instructions on how to migrate
Outlook data are provided in the Help files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
John F said:
Help. Have tried everything I could think of and find in the help
files.
New Machine: Outlook 2003
Old Machine: Outlook 2000
Copied .pst file to Zip disk
Put zip in new machine and tried importing.
The calender came across OK - Actually ended up with two identical
One called "Calender", the other "calender in personal folders:
I Only need one of these.
Contacts: After numerous tries, I deleted all contacts on new machine,
created one phony entry, and tried importing again.
As before, the sub-folders show up, but even after checking each
one to be used as address book, there seems to be nothing "inside"
it.
Please help to resolve.
Click to expand...
Click to expand...
Click to expand...
 
I type in profile in the help box.
All that comes up is how to set up new e-mail accounts.
Assuming that is correct ( I wouldn't know why), I'm then instructed to
go to control panel, double click on user Accounts - So far so good.
Then: click on Mail. There is no "mail" to click on.
What am I missing now.
Do I need to re-install Outlook?
jfs

Russ Valentine said:
Overwriting a PST is not what the article suggested. Doing so only creates a
corrupt profile.
You will need to create a new profile from scratch.

--
Russ Valentine
[MVP-Outlook]
John F said:
Thank-you. I now have calender, contacts and tasks.
I had an new original outlook.pst which I renamed outlook_1.pst
I copied the old .pst in the proper folder.
I renamed one of the two personal folders "not wanted"
(I couldn't access the other one to rename it)
After transfering a few e-mails, I removed "not wanted".
I'm not sure what I did then, but all of a sudden I TWO IDENTICAL
personal folders - Neither of which I can rename. Comes up with message
"the operation failed. An object could not be found.
What did I do wrong and how do I fix it'
JFS

Russ Valentine said:
Importing is never the right choice. Ample instructions on how to migrate
Outlook data are provided in the Help files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Help. Have tried everything I could think of and find in the help
files.
New Machine: Outlook 2003
Old Machine: Outlook 2000
Copied .pst file to Zip disk
Put zip in new machine and tried importing.
The calender came across OK - Actually ended up with two identical
One called "Calender", the other "calender in personal folders:
I Only need one of these.
Contacts: After numerous tries, I deleted all contacts on new machine,
created one phony entry, and tried importing again.
As before, the sub-folders show up, but even after checking each
one to be used as address book, there seems to be nothing "inside"
it.
Please help to resolve.
Click to expand...
Click to expand...
Click to expand...
 
No need to reinstall.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
John F said:
I type in profile in the help box.
All that comes up is how to set up new e-mail accounts.
Assuming that is correct ( I wouldn't know why), I'm then instructed to
go to control panel, double click on user Accounts - So far so good.
Then: click on Mail. There is no "mail" to click on.
What am I missing now.
Do I need to re-install Outlook?
jfs

Russ Valentine said:
Overwriting a PST is not what the article suggested. Doing so only
creates a
corrupt profile.
You will need to create a new profile from scratch.

--
Russ Valentine
[MVP-Outlook]
John F said:
Thank-you. I now have calender, contacts and tasks.
I had an new original outlook.pst which I renamed outlook_1.pst
I copied the old .pst in the proper folder.
I renamed one of the two personal folders "not wanted"
(I couldn't access the other one to rename it)
After transfering a few e-mails, I removed "not wanted".
I'm not sure what I did then, but all of a sudden I TWO IDENTICAL
personal folders - Neither of which I can rename. Comes up with message
"the operation failed. An object could not be found.
What did I do wrong and how do I fix it'
JFS

:

Importing is never the right choice. Ample instructions on how to
migrate
Outlook data are provided in the Help files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Help. Have tried everything I could think of and find in the help
files.
New Machine: Outlook 2003
Old Machine: Outlook 2000
Copied .pst file to Zip disk
Put zip in new machine and tried importing.
The calender came across OK - Actually ended up with two identical
One called "Calender", the other "calender in personal folders:
I Only need one of these.
Contacts: After numerous tries, I deleted all contacts on new
machine,
created one phony entry, and tried importing again.
As before, the sub-folders show up, but even after checking each
one to be used as address book, there seems to be nothing
"inside"
it.
Please help to resolve.
Click to expand...
Click to expand...
Click to expand...
 
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