Outlook 2003 sends with wrong account

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  • Start date Start date
G

Guest

I have 2 accounts set up in outlook 2003, and no matter what I do, whenever I
try to send from the one account, it is always received from the other. I
have tried everything I can think of, including setting up authentication on
both accounts, deleting and reinstalling accounts, and changing which is the
default, and nothing has helped.

I have the following installed:

Windows XP Home SP2 with all released patches installed
Office 2003 SP1 (.6360) installed w Business Contact Manager

This is a major problem for me, as I work with multiple companies, and I
cannot have one companies's clients receive emails from the other. I know
that many others have had the same problem--is there any solution to it yet?
 
Thanks for the quick response.

I am trying to send from "scottfleishman.com", but it is sending from
"kelleymanagement.com"

I have no idea how to interpret this, but here is the log:

2005.02.04 22:15:12 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.02.04 22:15:12 mail.kelleymanagement.com: Synch operation started
(flags = 00000001)
2005.02.04 22:15:12 mail.kelleymanagement.com: UploadItems: 0 messages to send
2005.02.04 22:15:12 mail.kelleymanagement.com: Synch operation completed
2005.02.04 22:15:12 mail.kelleymanagement.com: Synch operation started
(flags = 00000030)
2005.02.04 22:15:12 mail.kelleymanagement.com: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Begin execution
2005.02.04 22:15:12 mail.scottfleishman.com: Synch operation started (flags
= 00000001)
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): ========= Initial
blob =========
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com):
===================================
2005.02.04 22:15:12 mail.scottfleishman.com: UploadItems: 0 messages to send
2005.02.04 22:15:12 mail.scottfleishman.com: Synch operation completed
2005.02.04 22:15:12 mail.scottfleishman.com: Synch operation started (flags
= 00000030)
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Port: 110, Secure: no,
SPA: no
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Finding host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Connecting to host
2005.02.04 22:15:12 mail.scottfleishman.com: DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Begin execution
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): ========= Initial blob
=========
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com):
===================================
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Port: 110, Secure: no,
SPA: no
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Finding host
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Connecting to host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): <rx> +OK
ms8.netsolmail.com Mirapoint POP3 3.2.2-GA server ready
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Authorizing to server
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): [tx] USER
(e-mail address removed)
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): <rx> +OK Name is a
valid mailbox
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): [tx] PASS *****
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Connected to host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): <rx> +OK Maildrop
locked and ready
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Authorized to host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): [tx] STAT
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): <rx> +OK 0 0
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com): ==== Comparing server
and local blobs ====
2005.02.04 22:15:12 POP3 (mail.kelleymanagement.com):
==========================================
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): <rx> +OK
<[email protected]>
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): Authorizing to server
2005.02.04 22:15:12 POP3 (mail.scottfleishman.com): [tx] USER
(e-mail address removed)
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): [tx] PASS *****
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): Do deletions: LoS: no
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): Disconnecting from host
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): [tx] QUIT
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): <rx> +OK
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): Disconnected from host
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): ========= No blob
changes =========
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com):
===================================
2005.02.04 22:15:13 POP3 (mail.kelleymanagement.com): End execution
2005.02.04 22:15:13 mail.kelleymanagement.com: ReportStatus: RSF_COMPLETED,
hr = 0x00000000
2005.02.04 22:15:13 mail.kelleymanagement.com: Synch operation completed
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): Authorized to host
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): Connected to host
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): [tx] STAT
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): <rx> +OK 0 0
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): ==== Comparing server
and local blobs ====
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com):
==========================================
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): Do deletions: LoS: no
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): Disconnecting from host
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): [tx] QUIT
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): Disconnected from host
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): ========= No blob
changes =========
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com):
===================================
2005.02.04 22:15:13 POP3 (mail.scottfleishman.com): End execution
2005.02.04 22:15:13 mail.scottfleishman.com: ReportStatus: RSF_COMPLETED, hr
= 0x00000000
2005.02.04 22:15:13 mail.scottfleishman.com: Synch operation completed
2005.02.04 22:15:57 mail.kelleymanagement.com: Synch operation started
(flags = 00000001)
2005.02.04 22:15:57 mail.kelleymanagement.com: UploadItems: 0 messages to send
2005.02.04 22:15:57 mail.kelleymanagement.com: Synch operation completed
2005.02.04 22:15:57 mail.kelleymanagement.com: Synch operation started
(flags = 00000030)
2005.02.04 22:15:57 mail.kelleymanagement.com: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Begin execution
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): ========= Initial
blob =========
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com):
===================================
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Port: 110, Secure: no,
SPA: no
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Finding host
2005.02.04 22:15:57 mail.scottfleishman.com: Synch operation started (flags
= 00000001)
2005.02.04 22:15:57 mail.scottfleishman.com: UploadItems: 1 messages to send
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): <rx> +OK
ms8.netsolmail.com Mirapoint POP3 3.2.2-GA server ready
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Authorizing to server
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): [tx] USER
(e-mail address removed)
2005.02.04 22:15:57 mail.scottfleishman.com: Synch operation started (flags
= 00000030)
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Begin execution
2005.02.04 22:15:57 mail.scottfleishman.com: DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Begin execution
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): ========= Initial blob
=========
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com):
===================================
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): <rx> +OK Name is a
valid mailbox
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): [tx] PASS *****
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Port: 110, Secure: no,
SPA: no
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Finding host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Need recent POP
authentication
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Recent POP authentication
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Port: 25, Secure: no,
SPA: no
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Finding host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): <rx> +OK Maildrop
locked and ready
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Authorized to host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): [tx] STAT
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): <rx> +OK 0 0
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): ==== Comparing server
and local blobs ====
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com):
==========================================
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Connected to host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Connecting to host
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): <rx> +OK
<[email protected]>
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Authorizing to server
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): [tx] USER
(e-mail address removed)
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Connected to host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Do deletions: LoS: no
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Disconnecting from host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): [tx] QUIT
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): <rx> +OK
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): Disconnected from host
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): ========= No blob
changes =========
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com):
===================================
2005.02.04 22:15:57 POP3 (mail.kelleymanagement.com): End execution
2005.02.04 22:15:57 mail.kelleymanagement.com: ReportStatus: RSF_COMPLETED,
hr = 0x00000000
2005.02.04 22:15:57 mail.kelleymanagement.com: Synch operation completed
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): [tx] PASS *****
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 220
smtpout03-04.mesa1.secureserver.net ESMTP
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] EHLO DSFPres910
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Authorized to host
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Connected to host
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): [tx] STAT
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx>
250-smtpout03-04.mesa1.secureserver.net
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): <rx> +OK 0 0
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): ==== Comparing server
and local blobs ====
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com):
==========================================
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250-AUTH LOGIN PLAIN
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250-8BITMIME
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250 PIPELINING
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Authorized to host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Connected to host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] MAIL FROM: <*****>
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Do deletions: LoS: no
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Disconnecting from host
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): [tx] QUIT
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): <rx> +OK
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): Disconnected from host
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): ========= No blob
changes =========
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com):
===================================
2005.02.04 22:15:57 POP3 (mail.scottfleishman.com): End execution
2005.02.04 22:15:57 mail.scottfleishman.com: ReportStatus: RSF_COMPLETED, hr
= 0x00000000
2005.02.04 22:15:57 mail.scottfleishman.com: Synch operation completed
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250 Sender accepted.
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] RCPT TO: <*****>
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 553 Sorry, that
domain isn't in my list of allowed rcpthosts.
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): End execution
2005.02.04 22:15:57 mail.scottfleishman.com: FinishSend for AcctID 18 , now
stamped it with AcctID 12 .
2005.02.04 22:15:57 mail.scottfleishman.com: ReportStatus: RSF_COMPLETED, hr
= 0x00000000
2005.02.04 22:15:57 mail.scottfleishman.com: Synch operation completed
2005.02.04 22:15:57 mail.kelleymanagement.com: Synch operation started
(flags = 00000001)
2005.02.04 22:15:57 mail.kelleymanagement.com: UploadItems: 1 messages to send
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Begin execution
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Need recent POP
authentication
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Recent POP
authentication
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Port: 25, Secure: no,
SPA: no
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Finding host
2005.02.04 22:15:57 SMTP (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 220
ms8.netsolmail.com ESMTP Mirapoint 3.2.2-GA; Fri, 4 Feb 2005 22:15:57 -0500
(EST)
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): [tx] EHLO DSFPres910
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx>
250-ms8.netsolmail.com Hello 68-173-19-4.nyc.rr.com [68.173.19.4], pleased to
meet you
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250-8BITMIME
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250-SIZE 14000000
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250-DSN
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250-ETRN
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250 HELP
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): Authorized to host
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): Connected to host
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): [tx] MAIL FROM: <*****>
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250 <*****>...
Sender ok
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): [tx] RCPT TO: <*****>
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 250 <*****>...
Recipient ok
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): [tx] DATA
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): <rx> 354
2005.02.04 22:15:58 SMTP (mail.kelleymanagement.com): [tx]
..
2005.02.04 22:15:59 SMTP (mail.kelleymanagement.com): <rx> 250 CNL93762
Message accepted for delivery
2005.02.04 22:15:59 SMTP (mail.kelleymanagement.com): End execution
2005.02.04 22:15:59 mail.kelleymanagement.com: ReportStatus: RSF_COMPLETED,
hr = 0x00000000
2005.02.04 22:15:59 mail.kelleymanagement.com: Synch operation completed
2005.02.04 22:17:38 Resource manager terminated
 
I am trying to send from "scottfleishman.com", but it is sending from
"kelleymanagement.com"
Click to expand...

The problem is that you're not authenticating to the server
("smtpout.secureserver.net") for "scottfleishman.com", so it is rejecting
your attempt to send. On the "scottfleishman.com" account, go to the
"Outgoing server" tab and turn on authentication.
 
Not a problem.

Assuming that the smtp server name for scottfleishman.com is
smtpout.secureserver.net, then I can easily see that the account is not
configured to authenticate to the SMTP server in order to send mail. (see
below for the cleaned up version of the log) Try select Tools > Email
Accounts > View/change existing accounts. Properties on the
scottfleishman.com account > more settings button and go to the outgoing
server tab to configure authentication to the smtp server.

2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 220
smtpout03-04.mesa1.secureserver.net ESMTP
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] EHLO DSFPres910
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx>
250-smtpout03-04.mesa1.secureserver.net
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250-AUTH LOGIN
PLAIN
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250-8BITMIME
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250 PIPELINING
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Authorized to host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): Connected to host
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] MAIL FROM: <*****>
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 250 Sender
accepted.
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): [tx] RCPT TO: <*****>
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): <rx> 553 Sorry, that
domain isn't in my list of allowed rcpthosts.
2005.02.04 22:15:57 SMTP (smtpout.secureserver.net): End execution
2005.02.04 22:15:57 mail.scottfleishman.com: FinishSend for AcctID 18 , now
stamped it with AcctID 12 .

dsf260 said:
Thanks for the quick response.

I am trying to send from "scottfleishman.com", but it is sending from
"kelleymanagement.com"
Click to expand...
<snip>
 
You are correct--that is the name of the outgoing server in question.

However, I do have that server configured as "log into incoming mail server
before sending mail" Do I need to set one of the other options?
 
I got it working!

I had to set up a SMTP relay and get a name/password from my email provider.
Once I set that up, everything fell into place.

Thanks for the help. I really appreciate it.
 
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