V
Venus
Hello,
I am having problems when someone is asking for a "read receipt".
In the "Tracking Options" I have selected "Ask before sending a
response" and because of that when such request comes up, I can choose
"Yes" or "No".
The problem is that when I press "Yes" (to send a response), for some
reason I am not aware of, the response is not sent. The person is not
receiving a response and it does not show up in the "Sent" folder
either (I did not modify the settings to place it somewhere else - I
saw that option).
I can send and receive emails without problems so there is no setup problem.
Can someone give me a hint here?
Thanks
I am having problems when someone is asking for a "read receipt".
In the "Tracking Options" I have selected "Ask before sending a
response" and because of that when such request comes up, I can choose
"Yes" or "No".
The problem is that when I press "Yes" (to send a response), for some
reason I am not aware of, the response is not sent. The person is not
receiving a response and it does not show up in the "Sent" folder
either (I did not modify the settings to place it somewhere else - I
saw that option).
I can send and receive emails without problems so there is no setup problem.
Can someone give me a hint here?
Thanks