Outlook 2003 - Hangs up after send/receive

  • Thread starter Thread starter Al
  • Start date Start date
A

Al

I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?
 
You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.
 
I'm not sure exactly what you mean. POP/SMTP, connecting
to dial-up phone line. I'm using the same ISP that I've
been using for years. I don't know what an 'automatic
polling setting' is. I don't lose the connection when
using internet browsers. If I connect to the internet
first, leave the browser open, then open Outlook, it sends
and receives and stays connected.
-----Original Message-----
You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.
--
Russ Valentine
[MVP-Outlook]
Al said:
I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?
Click to expand...


.
Click to expand...
 
What connection type did you specify set for your mail account? What
automatic Send/Receive settings have you set?
--
Russ Valentine
[MVP-Outlook]
Al said:
I'm not sure exactly what you mean. POP/SMTP, connecting
to dial-up phone line. I'm using the same ISP that I've
been using for years. I don't know what an 'automatic
polling setting' is. I don't lose the connection when
using internet browsers. If I connect to the internet
first, leave the browser open, then open Outlook, it sends
and receives and stays connected.
-----Original Message-----
You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.
--
Russ Valentine
[MVP-Outlook]
Al said:
I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?
Click to expand...


.
Click to expand...
Click to expand...
 
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