outlook 2003 email problems

  • Thread starter Thread starter milos
  • Start date Start date
M

milos

I can send email fine, but i cannot receive my email. I
can only receive email through outlook express6. outlook
2003 tests mail settings as fine, so what can I do to
receive my mail with this program?
thank you
 
Have you done all of the following?

1) Make sure Outlook is listed as your default mail program here: Control
Panel | Internet Options | Programs tab.

2) Remove all mail accounts from Outlook Express (unless you can't bear to
part with them for some reason).

3) Disable automatic checking for new mail in OE.

4) Only open OE if you're going to use it for newsreading (Outlook doesn't
have its own newsreader, it uses OE for that), and either open the
newsreader through Outlook (View | Go To | News) or open OE with the
/newsonly switch. This way, all mail functions in OE are disabled anyway,
so there's no chance of using them by mistake.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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i am experiencing same problem as milos. all settings are
correct. things seemed to be working fine for first few
weeks and then the problem arises. what's odd is that it
appears to happen on only one of seven distinct email
accounts (although I just heard from a friend this
morning that a second one might be failing).

i had things set up as you suggested aside from the
eliminating the Outlook Express email accounts. can you
offer an explanation as to why do we have to do that?

thanks in advance for your assistance.
 
You don't have to do it. It just makes it that much harder for OE to
mistakenly grab new mail if there are no mail accounts configured for it to
try to check for new mail. And just because OE doesn't pull down your mail
doesn't necessarily mean that Outlook will...if there's a problem in Outlook
that's preventing you from downloading mail, you'll still have to fix that.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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