outlook 2003 e-mail account fails when 2000 replaced

  • Thread starter Thread starter Hewlett
  • Start date Start date
H

Hewlett

Have checked MS's Knowledge Base, but no hits.

After installing Outlook 2003 on XP Pro (as part of an
Office 2003 Professional replacement of Office 2000), a
newly-added e-mail account cannot be connected to. So,
after clicking on 2003 "Test Accounts" get "server found
but no response from server" (that's a paraphrase).
Office 2000 still available on W98SE box, so can do a side-
by-side comparison of account settings between 2003 and
2000 (the screen layouts are different, but the same
fields are present).

All account settings are the same, and I have very
carefully reentered my password on 2003.

The account uses a different mail server than my other
accounts, but that is also the situation on 2000.
 
Recreate your mailprofile for Outlook 2003;
Control Panel-> Mail-> button Show Profiles...

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Create your own fully customized Toolbar

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
Back
Top