Outlook 2003 custom form problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently imported my contacts from 2000 to 2003. Now, every time I search
for a contact and try to open it I get a message: "Outlook cannot open this
custom form, Outlook will open with an Outlook form.". Then I click ok and
the contact opens. Is there a way to correct this?
Thanks
 
Clearing the cache usually fixes it. Choose Tools | Options | Other |
Advanced Options | Custom Forms, then click Manage Forms, then Clear Cache.
If simply clearing the cache doesn't fix the issue, try the other steps
detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install that.
 
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