Outlook 2003, Contacts, How to

  • Thread starter Thread starter Agron H
  • Start date Start date
A

Agron H

Hi,
I have just used MS Outlook Personal Folder backup to "bring back" my
settings and mails following a format of my HD.
Everything is fine besides not being able to fully use the To: option when
sending an e-mail to say, many people. When I click the To button it says
something like: The address list cannot be displayed. The contact folder
associated with this address list could not be opened. It may be removed...
When I click to close this popup message the select names message appears.
Before I used to have to go to the upper right corner and I had 2 contacts
there. However there is only 1 now and there are no names there.
When I go to my contacts folder I can see every single contact I have there.
What am I doing wrong, or how can this be fixed.
 
This is a common occurrence when moving things around -- the association
between the Contacts folder(s) and the Outlook Address Book gets broken. To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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