Hi Jesslyn,
I have not heard from you about this issue.
I have performed some research and found some information about how to
customize contacts. I would like to share it with you.
If you want to customize the view of Contacts, use the following steps:
1. Open Outlook
2. Choose Contacts folder
3. Click View | Current View | Define Views?? (Since you mentioned your
Contacts are displayed in directory, I assumed you have chosen the Current
View to be Phone list)
4. Click <Current view settings> and then click Modify in the pop up Define
Views for "Contacts" box
5. Click Fields and there is pop up a box titled Show Fields
6. The column on the right side is the fields in your current view
settings. Choose Last Name and click Move Up.
7. Choose Business Fax and Click Remove
8. You may add fields from left column titled Available fields.
9. After you finish customization, click OK twice and then click Apply View
For more information, take a look at the following articles:
196739 OL2000: How to Color-Code Contacts by Category
http://support.microsoft.com/?id=196739
298766 OL2002: How to Change the 'File As' Field Order for Contacts
http://support.microsoft.com/?id=298766
As for the issue, please collect the following information to further
investigation:
1. What features do you want to customize?
2. What do you want the contacts to be?
3. What do you mean by saying "oversite"?
4. Did you encountered problems when customizing contacts?
5. Is the account configured in Outlook is an Exchange account or some
other?
I am waiting for your update. Have a nice day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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