G
Guest
Hi Folks,
Having an issue with the Junk E-Mail fitler catching something that is NOT
junk email. I'm aware of how to tell it something is not junk but in this
particular instance that will not work.
We have a Linux based email server and it sends out even logs. It is hit and
miss that the Junk E-Mail filter catches these. Probably 80% of the time it
doesn't. Unfortunately there are a lot of these logs so that leaves a good
number in the Junk E-Mail folder.
Here is the problem. When I right click on one and select Mark as Not Junk I
get the box:
Mark as Not Junk
This message will be moved back into the Inbox Folder.
Always trust e-mail from "root" is Checked.
Always trust e-mail sent to the following address:
admin and the box to the left of it is not checked.
Whether I check both boxes or not and then click on OK I get:
Microsoft Office Outlook
The e-mail address or domain name you entered is not valid.
Vaild entries include: (e-mail address removed) or example.com
I understand that the email is not coming with the standard wrapper but it
is legit.
Is there no way to handle this ?
Thanks !
Chuck
Having an issue with the Junk E-Mail fitler catching something that is NOT
junk email. I'm aware of how to tell it something is not junk but in this
particular instance that will not work.
We have a Linux based email server and it sends out even logs. It is hit and
miss that the Junk E-Mail filter catches these. Probably 80% of the time it
doesn't. Unfortunately there are a lot of these logs so that leaves a good
number in the Junk E-Mail folder.
Here is the problem. When I right click on one and select Mark as Not Junk I
get the box:
Mark as Not Junk
This message will be moved back into the Inbox Folder.
Always trust e-mail from "root" is Checked.
Always trust e-mail sent to the following address:
admin and the box to the left of it is not checked.
Whether I check both boxes or not and then click on OK I get:
Microsoft Office Outlook
The e-mail address or domain name you entered is not valid.
Vaild entries include: (e-mail address removed) or example.com
I understand that the email is not coming with the standard wrapper but it
is legit.
Is there no way to handle this ?
Thanks !
Chuck