Outlook 2002 says "Unable to display the folder"

[Austin Powers]

When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[neo [mvp outlook]]

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

 

[Austin Powers]

Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[neo [mvp outlook]]

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[Austin Powers]

It looks like that did the trick.

Peter

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[Austin Powers]

OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[neo [mvp outlook]]

run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[Austin Powers]

That made no difference.

run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[neo [mvp outlook]]

Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

That made no difference.

run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[Austin Powers]

That did nothing, either.

Is there a setting somewhere to say 'move sent files to sent folder'? I
recall that that there is, somewhere in the maze of options.

Peter

Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

That made no difference.

run the /resetfolders command line switch. i have a nasty feeling

that
the

pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move

from
the

outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line
switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[neo [mvp outlook]]

tools | options | prefs tab | email options. about the 3rd or 4th checkbox
down is one of them. in this same area, take the advance e-mail options
button and there is a different one near the top.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

That did nothing, either.

Is there a setting somewhere to say 'move sent files to sent folder'? I
recall that that there is, somewhere in the maze of options.

Peter

Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

That made no difference.


run the /resetfolders command line switch. i have a nasty feeling that
the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


OK, so I thought thatrunning scanpst.exe had fixed it, however, what
seems
to be happeniong is that when I send emails that they do not move from
the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst
file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line
switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I

get
the

message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter

 

[Austin Powers]

That's already checked - I still get told (when I exit) that there are files
waiting to be sent.

Any idea how I would speak to someone at Microsoft about this? I really
want to get it sorted out quickly.

Peter

tools | options | prefs tab | email options. about the 3rd or 4th checkbox
down is one of them. in this same area, take the advance e-mail options
button and there is a different one near the top.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

That did nothing, either.

Is there a setting somewhere to say 'move sent files to sent folder'? I
recall that that there is, somewhere in the maze of options.

Peter

Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


That made no difference.


run the /resetfolders command line switch. i have a nasty feeling that
the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders
that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


OK, so I thought thatrunning scanpst.exe had fixed it, however, what
seems
to be happeniong is that when I send emails that they do not

move
from

the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst
file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the
folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line
switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

will
be

deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get
the
message
'Unable to display the folder". Other folders seem to

be
OK.

What do I do about this? I need my mail.
Peter