Outlook 2002 process fails to shutdown.

  • Thread starter Thread starter Bassman
  • Start date Start date
B

Bassman

I'm running Outlook 2002 (Office XP) with Win XP Pro.

Whenever I logout (or shutdown) after using (and properly closing) Outlook I
get an error that Outlook was unable to close.

I've discovered that in Task Manager, outlook.exe appears on the "Processes"
tab even though Outlook doesn't appear on the "Applications" tab. When I
click on "end process" to close the outlook.exe process (and close task
manager) before logging off or shutting down, everything works fine without
an error message.

So I figured out that the shutdown error was caused by the process still
running. But I can't figure out why the process is running in the first
place after I've shut down Outlook without an error.

Thanks you,
Bassman
 
Do you use any software that integrates with Outlook (like virusscanning,
spam-filter, synchronisation software, etc)? These programs can hold Outlook
open. If you close these programs (most likely they are in your Notification
Area) the outlook.exe process will quit as well.

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The only program that is used in conjunction with Outlook that I'm aware of
is my virus scan. I've been using AVG 7.0 for about a week, but it was
doing it before I switch to AVG from McAfee. I will try closing this and
other programs to see if the Outlook drops in the Task Manager. I'll try to
post again to let you and others know if I do find something.

Thank you so much. At least this gives me something to look for.

Bassman
 
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