Outlook 2002 keeps asking for network password

  • Thread starter Thread starter Geoffrey Carter
  • Start date Start date
G

Geoffrey Carter

Hello all,
Well I'm baffled. I've set up two email accounts, both with account name
and passwords fully filled in, with the checkbox to remember the password
checked (I even went so far as to repeat that process for the outgoing
server, though I'm quite certain my outgoing SMTP does NOT require
authentication - tried both the "same settings" option AND the "log on
using" option), and yet, periodically, when Outlook goes to check the server
either automatically or manually by me, I get the "Enter Network Password"
dialogue box. This isn't consistant, but sometimes happens with EXTREMELY
annoying regularity. Anybody know of a fix for this?
Thanks in advance,
Geoffrey Carter
 
If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Geoffrey Carter asked:

| Hello all,
| Well I'm baffled. I've set up two email accounts, both with account
| name and passwords fully filled in, with the checkbox to remember the
| password checked (I even went so far as to repeat that process for
| the outgoing server, though I'm quite certain my outgoing SMTP does
| NOT require authentication - tried both the "same settings" option
| AND the "log on using" option), and yet, periodically, when Outlook
| goes to check the server either automatically or manually by me, I
| get the "Enter Network Password" dialogue box. This isn't
| consistant, but sometimes happens with EXTREMELY annoying regularity.
| Anybody know of a fix for this?
| Thanks in advance,
| Geoffrey Carter
 
Hi Milly,
It turns out I had SP2 for Windows XP already, but I found SP3 for "Office
XP", which I installed. That seemed to do the trick! Thank you so much (my
scalp is also grateful)!

Geoffrey Carter
 
Well, I spoke too soon. Worked for a few days, then Outlook was back to
it's old tricks, asking for network password again.
Geoffrey Carter said:
Hi Milly,
It turns out I had SP2 for Windows XP already, but I found SP3 for "Office
XP", which I installed. That seemed to do the trick! Thank you so much
(my scalp is also grateful)!

Geoffrey Carter

"Milly Staples [MVP - Outlook]"
If you are still having problems after applying both the SP 1 & 2
patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Geoffrey Carter asked:

| Hello all,
| Well I'm baffled. I've set up two email accounts, both with account
| name and passwords fully filled in, with the checkbox to remember the
| password checked (I even went so far as to repeat that process for
| the outgoing server, though I'm quite certain my outgoing SMTP does
| NOT require authentication - tried both the "same settings" option
| AND the "log on using" option), and yet, periodically, when Outlook
| goes to check the server either automatically or manually by me, I
| get the "Enter Network Password" dialogue box. This isn't
| consistant, but sometimes happens with EXTREMELY annoying regularity.
| Anybody know of a fix for this?
| Thanks in advance,
| Geoffrey Carter
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