outlook 2002 data file retrieval problem

  • Thread starter Thread starter Katie
  • Start date Start date
K

Katie

I lost a weeks worth of emails when backing up my data
file and now I cannot open the pst. data file. I am told
to check the microsoft website (useless) or select a
program to open the file - none of which work. Does
anyone know how I can retrieve the lost emails or at
least get into the pst. file to see if they are in there?

Thanks,

Katie
 
You need to have Outlook running to open the file. Create a new profile with
a new .pst file, if you suspect the old .pst file is damaged. Then try
opening the old file with the File | Open | Outlook Data File command. Tell
us what happens, including the exact text of any error message.
 
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