Outlook 2002 can't send/receive

  • Thread starter Thread starter mike
  • Start date Start date
M

mike

I am running Outlook 2002 SP-2 in Windows XP Pro with SP-
1. Everything was fine for a while, but it started
slowing down a few weeks ago and locking up. I have
autoarchive set to archive regularly amd my mail file is
not big. It locked up on me a few times and I repaired.
Now I get error message 0x80042109 telling me that it can
not connect to my outgoing (SMTP) server. The connection
settings have not changed. Is this an Outlook or ISP
problem? Thanks.
 
Have you contacted your ISP to ensure that they have not changed things on
their side? Otherwise, can you send a test message to yourself? If not,
what is the error message that you get?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, mike asked:

| I am running Outlook 2002 SP-2 in Windows XP Pro with SP-
| 1. Everything was fine for a while, but it started
| slowing down a few weeks ago and locking up. I have
| autoarchive set to archive regularly amd my mail file is
| not big. It locked up on me a few times and I repaired.
| Now I get error message 0x80042109 telling me that it can
| not connect to my outgoing (SMTP) server. The connection
| settings have not changed. Is this an Outlook or ISP
| problem? Thanks.
 
Have you installed any anti-virus or firewall software recently? It might
be blocking Outlook's attempt to connect to your outgoing server.
 
I have not installed any new anti-virus software and I
checked to make sure the firewall was not enabled in
McAfee.
 
To check if you have network connectivity to the SMTP server, try doing
a "ping".

1. open the command prompt
2. at the prompt, type: ping [smtp.server.name]

where you replace [smtp.server.name] with the actual name of the server
as configured in Outlook.

You should get a "reply". If a reply, then the network is working. In
this case recheck again that Outlook is pointing to this server
correctly as documented by the ISP. As the ISP if they made any changes.

If no reply, either the server is "down" or your internet connection is
down.
 
Actually, "ping" only tells you that a machine by that name is responding,
not that you can reach the SMTP server on that machine. To see if you can
reach the SMTP server, you'll need to open a command prompt and type "telnet
your.server.name 25". If telnet can't connect, then either the server is
down or something is blocking your access to it.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Rob Schneider said:
To check if you have network connectivity to the SMTP server, try doing
a "ping".

1. open the command prompt
2. at the prompt, type: ping [smtp.server.name]

where you replace [smtp.server.name] with the actual name of the server
as configured in Outlook.

You should get a "reply". If a reply, then the network is working. In
this case recheck again that Outlook is pointing to this server
correctly as documented by the ISP. As the ISP if they made any changes.

If no reply, either the server is "down" or your internet connection is
down.
I have not installed any new anti-virus software and I
checked to make sure the firewall was not enabled in
McAfee.



recently? It might


outgoing server.

confers no rights
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