Outlook 2002 / Address Book

  • Thread starter Thread starter Al
  • Start date Start date
A

Al

I recently had problems when installing XP SP2. Finally
the only way to recover was to do a full clean and
reload. Copying all files to a second drive the full re-
install. After putting Outlook 2002 back on and trying
to import the Outlook.pst file with no luck I tried the
following:

1. moved the current outlook.pst file up one level.
2. copied the old outlook.pst file to the same location
where the new one used to reside.
3. opened outlook and viola, there is all my mail.
4. no listings in the address book.
5. all the people are listed under the contacts folder
icon.
6. cannot add any new entries to my address book.

Ran scanpst.exe on my pst file with no help. How can I
recover from this?
 
Never ever overwrite a PST file. You will corrupt your profile every time.

If you're lucky, the only thing corrupted right now is the Outlook Address
Book connection. Remove and re-add it, restarting Outlook in between.

If you run into more problems, you'll need to create a new profile. Read the
instructions on how to configure Outlook to use a different PST file:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.
 
Thanks for the help, got it all working.

-----Original Message-----
Never ever overwrite a PST file. You will corrupt your profile every time.

If you're lucky, the only thing corrupted right now is the Outlook Address
Book connection. Remove and re-add it, restarting Outlook in between.

If you run into more problems, you'll need to create a new profile. Read the
instructions on how to configure Outlook to use a different PST file:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close
OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e- mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.



--
Russ Valentine
[MVP-Outlook]
Al said:
I recently had problems when installing XP SP2. Finally
the only way to recover was to do a full clean and
reload. Copying all files to a second drive the full re-
install. After putting Outlook 2002 back on and trying
to import the Outlook.pst file with no luck I tried the
following:

1. moved the current outlook.pst file up one level.
2. copied the old outlook.pst file to the same location
where the new one used to reside.
3. opened outlook and viola, there is all my mail.
4. no listings in the address book.
5. all the people are listed under the contacts folder
icon.
6. cannot add any new entries to my address book.

Ran scanpst.exe on my pst file with no help. How can I
recover from this?
Click to expand...


.
Click to expand...
 
Back
Top