G
Guest
Original question:
In MS Internet Explorer (v6), when I am on a Web Site and click on a link
that should create an e-mail to the "programmed" e-mail address, I get a
message saying "Could not perform this operation because the default mail
client is not properly installed".
This used to work; unless something unknown has corrupted it.
FOLLOWING ON from my initial Posting and the response:
The Outlook Build No. is 9.0.0.6627 (am on Outlook 2000 SP3).
All Windows and Office updates should be on - at least, the "auto detect"
system seems to think that they are.
Outlook is still set as the default e-mail application; I did originally try
changing it, then setting it back, but this made no difference to the problem.
Have twice tried to repair Outlook using the "Help / Detect and Repair"
option but on each occasion - after it has thumbed its way through the Office
SR-1 Premium CD-ROM - it has come up with an error message "Internal error
2340. Please contact product support for assistance".
Has anyone any further thoughts on how I can progress this?
Many thanks.
In MS Internet Explorer (v6), when I am on a Web Site and click on a link
that should create an e-mail to the "programmed" e-mail address, I get a
message saying "Could not perform this operation because the default mail
client is not properly installed".
This used to work; unless something unknown has corrupted it.
FOLLOWING ON from my initial Posting and the response:
The Outlook Build No. is 9.0.0.6627 (am on Outlook 2000 SP3).
All Windows and Office updates should be on - at least, the "auto detect"
system seems to think that they are.
Outlook is still set as the default e-mail application; I did originally try
changing it, then setting it back, but this made no difference to the problem.
Have twice tried to repair Outlook using the "Help / Detect and Repair"
option but on each occasion - after it has thumbed its way through the Office
SR-1 Premium CD-ROM - it has come up with an error message "Internal error
2340. Please contact product support for assistance".
Has anyone any further thoughts on how I can progress this?
Many thanks.