Outlook 2000 crashing in XP

[BlueYonder]

Hi,

I'd appreciate any help with this problem.

I am running XP and have been using Outlook 2000 as my mail client for quite
some time. It has suddeny developed a problem where it starts up and lets
me see the inbox but immediately crahses - giving one of those annoying
"Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience." messages .

I have tried doing a repair, using the original CD and I have also tried
completely uninstalling and reinstalling the whole Office 2000 suite but
neither have resolved this.

Out of curiosity I created a new User Account and when I run outlook under
that account it works fine......weird.

Any suggestions???

Regards,

Andy

 

[Roady [MVP]]

Locate outcmd.dat and rename it to outcmd.old. This will reset your Toolbar.
If this doesn't work you'll need to recreate your mail profile

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Guest]

Roady
I, too, had the exact same problem. I took your advice (after pulling my hair out for 4 hours!!!), and renamed the outcmd.dat file. POOF! Problem gone

Thanks for your help. Any idea as to what could have happened? Did the outcmd.dat file just become corrupted

Thanks again

(e-mail address removed)

----- Roady [MVP] wrote: ----

Locate outcmd.dat and rename it to outcmd.old. This will reset your Toolbar
If this doesn't work you'll need to recreate your mail profil

--
Roady [MVP] www.sparnaaij.ne
Microsoft Office and Microsoft Office related New
Also Outlook FAQ, How To's, Downloads and more..

Tips of the month
-Save Embedded Pictures in Their Original Forma
-Create an Office XP CD slipstreamed with Service Pack

----

 

[Kurt Giesselman]

When I open Outlook everything is OK until I go to the calendar...immediate
CTD. I have searched for outcmd.dat but it does not seem to exist.

I was going to run the scanpst Inbox Repair Tool and wanted to make a copy
of the file first. When I try to copy it says "A portion of the file is
locked by another program." I have rebooted, looked at the pst file's
properties, etc. I can not figure out how the file got locked or how to
unlock only part of the file.

Help
Kurt

Roady,
I, too, had the exact same problem. I took your advice (after pulling my

hair out for 4 hours!!!), and renamed the outcmd.dat file. POOF! Problem
gone!

Thanks for your help. Any idea as to what could have happened? Did the

outcmd.dat file just become corrupted?