Outlook 03 seems to have issues shutting down

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  • Start date Start date
C

cc17

When I go to shut down Outlook 03, the icon remains in
the lower right hand taskbar and taskmgr still shows the
Outlook process active, after the application has been
quit. I have to manually end the process in taskmgr to be
able to access it again. Does anyone know how to correct
this?
 
I haven't come up with the "ultimate" fix but I did find a
workaround that works "most of the time" when using
exchange as a service provider.

The problem seems to revolve around the connection state
to the exchange server (after you exit Outlook03 it should
disconnect and terminate the connections to your
server)...This isn't occuring and thus the outlook service
is still active and won't allow you to open another
occurence until you "terminate" the first instance. Even
disconnecting the ethernet or terminating the dial-up
won't convince the program that it has lost connection!

First, Make sure you do NOT have "Automatically Detect
Connection State" checked. This will get rid of "part" of
the problem.

Secondly, Under "Tools, Options, Mail Setup, Send/Receive
(Send/Receive) select "Perform an Automatic Send/Receive
when exiting." (This seems to provide the biggest bang for
the buck.)

Lastly, check your AV virus software for any "keep alive"
settings when scanning.


Hope this works for you.

Bill
 
Also, undocking your PDA will release the Outlook session.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Bill Ownby <[email protected]> asked:
| I haven't come up with the "ultimate" fix but I did find a
| workaround that works "most of the time" when using
| exchange as a service provider.
|
| The problem seems to revolve around the connection state
| to the exchange server (after you exit Outlook03 it should
| disconnect and terminate the connections to your
| server)...This isn't occuring and thus the outlook service
| is still active and won't allow you to open another
| occurence until you "terminate" the first instance. Even
| disconnecting the ethernet or terminating the dial-up
| won't convince the program that it has lost connection!
|
| First, Make sure you do NOT have "Automatically Detect
| Connection State" checked. This will get rid of "part" of
| the problem.
|
| Secondly, Under "Tools, Options, Mail Setup, Send/Receive
| (Send/Receive) select "Perform an Automatic Send/Receive
| when exiting." (This seems to provide the biggest bang for
| the buck.)
|
| Lastly, check your AV virus software for any "keep alive"
| settings when scanning.
|
|
| Hope this works for you.
|
| Bill
|
|
|| -----Original Message-----
|| When I go to shut down Outlook 03, the icon remains in
|| the lower right hand taskbar and taskmgr still shows the
|| Outlook process active, after the application has been
|| quit. I have to manually end the process in taskmgr to be
|| able to access it again. Does anyone know how to correct
|| this?
|| .
 
Where can I find the place to turn off "Automatically
detect connection state"?

Regards
gsengma
 
I had the same Problem.
I used Ctrl/alt/del to close Outlook and then when I restarted Outlook, It now works just fine

Hope this works for you as well

Guess it is some kind of bug
Cheers from Sunny Florida
Phi
OneAce3
 
been dealing with the same problem for days now. In addition I receive
"Shut Down Program - WMS Idle" when I shut down the computer. I know
it's related to Outlook....but yet to find a cure.
 
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