outgoing email not working, incoming is fine

  • Thread starter Thread starter Denny
  • Start date Start date
D

Denny

This is new, I have been using Windows mail for months without problems. I
have made no changes.
For some reason, I can receive, but not send. Everything goes into my outbox.

Can anyone help?

I've tried what is suggested in "help" without any change.
 
Denny said:
This is new, I have been using Windows mail for months without
problems. I have made no changes.
For some reason, I can receive, but not send. Everything goes into
my outbox.

Can anyone help?

I've tried what is suggested in "help" without any change.
Click to expand...
===========================
Maybe this link will offer some ideas:

How to Fix most problems
with Vista's "Windows Mail".
http://tinyurl.com/24pnws
or...
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html?ltr=W


--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
Any error message when you try to send? If yes, post the complete
error message. If not:

First we need to determine if those messages are 'stuck' in the Outbox.
Move as many of those messages as you can to the Drafts folder.
If one or more can't be moved or deleted, apply the Microsoft fix:
http://support.microsoft.com/kb/941090
 
Hi Denny,
I got the same your problem !
Did you find any solution ?
Sorry for my bad english

Alberto -Italy
 
No need to ask fellow sufferers. :-)
Everyone can get custom help from experts by simply posting the
details of your issue, complete with error messages, if any.

--
Gary VanderMolen, MS-MVP


"alberto pedesini -parma -italy" <alberto
pedesini -parma (e-mail address removed)> wrote in message
 
I click on send/receive message and computer send me :
1st. note: Server SMTP doesn't answer after 60 sec.
2nd.note:After 60 sec. the same above note.
3rd.note: after 60 sec. ' ' ' '
4rt. note: Server has interupted connection in unexpected way.
Server: mail.libero.it -Protocol (SSL):no-Error N. 0x800CCC0F
The problem is just in sending not in receiving
Gary help me
Thanks
alberto
 
Those don't look like complete error messages, and we often
need parts of them that many people wouldn't expect before
we can offer much help, especially if most of the messages
happens to be in a language we can't read.

Right click on the error messages, and copy the entire error
messages to your next message.

Also, for some problems often seen in outgoing mail: What
if any antivirus programs do you have, and have you ever had
a Norton or McAfee antivirus program installed on that
computer?

Click on the Outbox. If there are any messages there left
over from when you tried to send messages, move them to
the Drafts folder or delete them. Let us know if any messages
refuse to do either.

"alberto pedesini -parma -italy"
 
On that 4th note, where it gives the "0x800CCC0F" error,
right-click on the error message, copy, then paste that into
a reply here. We need to see the unedited/complete error
message.

This type of problem is often caused by an incompatible
antivirus program. Which antivirus are you running?
 
"alberto pedesini -parma -italy"
I click on send/receive message and computer send me :
1st. note: Server SMTP doesn't answer after 60 sec.
2nd.note:After 60 sec. the same above note.
3rd.note: after 60 sec. ' ' ' '
4rt. note: Server has interupted connection in unexpected way.
Server: mail.libero.it -Protocol (SSL):no-Error N. 0x800CCC0F
The problem is just in sending not in receiving
Click to expand...


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
Il server ha interrotto la connessione in modo inatteso. Ciò potrebbe essere
dovuto a problemi relativi al server o alla rete oppure a un lungo periodo di
inattività. Oggetto 'prova', Account: 'alby', Server: 'mail.libero.it',
Protocollo: SMTP, Porta: 25, Protezione (SSL): No, Numero di errore:
0x800CCC0F.
Sorry Gary it's in Italian.
Anyway I bought pc from Dell directly with Mc Afee already installed.
How can i turn off the message scanning from Mc Afee ?
 
I'm not sure there is any way to turn off the message scanning in McAfee.
In most versions, even disabling the whole program doesn't stop it from
causing problems; you have to uninstall it instead. You then often need
to run this cleanup program to take care of what the uninstall leaves
behind:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

You may even need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

If this solves your problem, you may want a replacement antivirus
program that doesn't cause problems in Windows Mail. Most
versions of the Norton antivirus program and a recent version of
the Trend antivirus program are bad choices; they also cause
problems in Windows Mail. I recommend either avast! or AVG,
either one with a custom install that tells it to leave out the part that
scans email. If you want or need to use a paid version, I've seen
the CA Anti-Virus recommended.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/ww.download?prd=afe

http://shop.ca.com/virus/antivirus.aspx

"alberto pedesini -parma -italy"
 
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