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  • Thread starter Thread starter LovFaithHap
  • Start date Start date
OMG I'm having the same problem, don't know who the server is just start
using this window mail...please help us
 
everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb
 
Change Port 25(smtp) to 587.

For setting up a Hotmail account in all Microsoft email clients, and Apple devices see this article.
Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry


--
...winston
ms-mvp mail

Erika said:
everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb


Sam Hobbs said:
I'm having problems helping you; how can I fix that?
 
Winston, you are the Man....thank you sooooooo.....much. It worked like a
charm....do you have any suggestions for opening up files....when I try to
send my resume it doesn't open...keep getting this file can not open...wont
allow me to copy and paste message....I'm sending as an attachment. again
thank you so much for your help
--
emb


...winston said:
Change Port 25(smtp) to 587.

For setting up a Hotmail account in all Microsoft email clients, and Apple devices see this article.
Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry


--
...winston
ms-mvp mail

Erika said:
everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb


Sam Hobbs said:
I'm having problems helping you; how can I fix that?


I'm having problems sending emails . how can i fix that.
thank you
 
Strange, in that Winston's suggestion should not have fixed your issue, since
the error message indicated that the SSL option was not enabled. The
SSL option *must* be enabled for that server.

--
Gary VanderMolen, MS-MVP (Mail)


Erika said:
Winston, you are the Man....thank you sooooooo.....much. It worked like a
charm....do you have any suggestions for opening up files....when I try to
send my resume it doesn't open...keep getting this file can not open...wont
allow me to copy and paste message....I'm sending as an attachment. again
thank you so much for your help
--
emb


...winston said:
Change Port 25(smtp) to 587.

For setting up a Hotmail account in all Microsoft email clients, and Apple devices see this article.
Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry


--
...winston
ms-mvp mail

Erika said:
everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb


:

I'm having problems helping you; how can I fix that?


I'm having problems sending emails . how can i fix that.
thank you
 
She could have followed the full instruction set provided in the link to rectify all settings.

--
...winston
ms-mvp mail

Gary VanderMolen said:
Strange, in that Winston's suggestion should not have fixed your issue, since
the error message indicated that the SSL option was not enabled. The
SSL option *must* be enabled for that server.

--
Gary VanderMolen, MS-MVP (Mail)


Erika said:
Winston, you are the Man....thank you sooooooo.....much. It worked like a
charm....do you have any suggestions for opening up files....when I try to
send my resume it doesn't open...keep getting this file can not open...wont
allow me to copy and paste message....I'm sending as an attachment. again
thank you so much for your help
--
emb


...winston said:
Change Port 25(smtp) to 587.

For setting up a Hotmail account in all Microsoft email clients, and Apple devices see this article.
Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry


--
...winston
ms-mvp mail

everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb


:

I'm having problems helping you; how can I fix that?


I'm having problems sending emails . how can i fix that.
thank you
 
Thanks for the feedback Erika,
What does ' when I try to send my resume it doesn't open' mean ?

Open in what ?
At the recipient end ?
Sending it to yourself ?

What format is the resume file (doc, pdf, rtf, txt, other )?

Is the resume file open in another program when it is being attached to an email ?

--
...winston
ms-mvp mail

Erika said:
Winston, you are the Man....thank you sooooooo.....much. It worked like a
charm....do you have any suggestions for opening up files....when I try to
send my resume it doesn't open...keep getting this file can not open...wont
allow me to copy and paste message....I'm sending as an attachment. again
thank you so much for your help
--
emb


...winston said:
Change Port 25(smtp) to 587.

For setting up a Hotmail account in all Microsoft email clients, and Apple devices see this article.
Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry


--
...winston
ms-mvp mail

Erika said:
everytime i try to send an email I get this message.....first time
user...please help..sorry I'm not so computer savvy...but I need help...please

-The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Welcome to Windows Mail', Account: 'POP3', Server: 'smtp.live.com', Protocol:
SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port:
25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78-
emb


:

I'm having problems helping you; how can I fix that?


I'm having problems sending emails . how can i fix that.
thank you
 
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