Out of Office Reply not sending

  • Thread starter Thread starter Jake
  • Start date Start date
J

Jake

When an email is sent to a user with the Out of Office
reply turned on, the Out of Office message is not sent.
Any ideas?
 
Jake said:
When an email is sent to a user with the Out of Office
reply turned on, the Out of Office message is not sent.
Any ideas?
Click to expand...

Is it an external address? If so, this is normal behaviour. By default,
the OOA won't respond to external addresses.
 
Nope, it is internal. OOA is turned on but will not send
replies even to those who are sending to the user for the
firt time.
 
Nope, it is internal. OOA is turned on but will not send
replies even to those who are sending to the user for the
firt time.
Click to expand...

Sounds like an Exchange issue, then. Talk to your Exchange administrator.
 
I'm an exchange admin and have this problem with one of my clients (out of
2000). We are running Outlook 2000 and Exchange 5.5, i've got 1500 clients
working fine and one whose OOO looks like it's working but not firing any
messages out. Apparently this can occur when you have another rule in place
that says don't proces more rules...this is because the OOO is always the
last thing to be
processed, likewise if you have an alternative recipient set in exchange, the
OOO won't fire unless you have deliver to both checked.
That said neither of these has solved our problem. I am at a loss at the
moment but any proposals or further discussion would be appreciated.
 
Sounds like a coruption in the mailbox. Take a closer look at it with the
mdbvu32.exe Exchange Resource Kit tool.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
 
roady,
you're a babe. I followed the instructions in q248709 to show me how to use
it (although i wasn't getting those particular errors) and it's worked. TVM

Roady said:
Sounds like a coruption in the mailbox. Take a closer look at it with the
mdbvu32.exe Exchange Resource Kit tool.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Dibspl said:
I'm an exchange admin and have this problem with one of my clients (out of
2000). We are running Outlook 2000 and Exchange 5.5, i've got 1500 clients
working fine and one whose OOO looks like it's working but not firing any
messages out. Apparently this can occur when you have another rule in
place
that says don't proces more rules...this is because the OOO is always the
last thing to be
processed, likewise if you have an alternative recipient set in exchange,
the
OOO won't fire unless you have deliver to both checked.
That said neither of these has solved our problem. I am at a loss at the
moment but any proposals or further discussion would be appreciated.
Click to expand...
Click to expand...
 
You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Dibspl said:
roady,
you're a babe. I followed the instructions in q248709 to show me how to
use
it (although i wasn't getting those particular errors) and it's worked.
TVM

Roady said:
Sounds like a coruption in the mailbox. Take a closer look at it with the
mdbvu32.exe Exchange Resource Kit tool.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Dibspl said:
I'm an exchange admin and have this problem with one of my clients (out
of
2000). We are running Outlook 2000 and Exchange 5.5, i've got 1500
clients
working fine and one whose OOO looks like it's working but not firing
any
messages out. Apparently this can occur when you have another rule in
place
that says don't proces more rules...this is because the OOO is always
the
last thing to be
processed, likewise if you have an alternative recipient set in
exchange,
the
OOO won't fire unless you have deliver to both checked.
That said neither of these has solved our problem. I am at a loss at
the
moment but any proposals or further discussion would be appreciated.
:

(e-mail address removed)
<[email protected]>
wrote:

Nope, it is internal. OOA is turned on but will not send
replies even to those who are sending to the user for the
firt time.

Sounds like an Exchange issue, then. Talk to your Exchange
administrator.
Click to expand...
Click to expand...
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