Out of Office not working

  • Thread starter Thread starter Jason Cochrane
  • Start date Start date
J

Jason Cochrane

I am using Outlook 2002 and Exchange Server 2000. I have set my Out of
Office Assistant, but upon activiation and testing, all rules work but
Outlook does not send a message to the sender telling them that I am out of
the office. Is this Outlook or Exchange, and is there a known fix for it?
BTW, this is the same rule I used last month and it worked with no problem.
All I did this time is change the dates on the rule.

Thx,

Jason
 
If your reply is working internally, but not going to
external recipients, it's probably Exchange and you'll
need to talk to your Administrator.
 
The auto-reply is not working internally nor is it working externally.

Thanks for the info so far!

Jason
 
You keep refering to auto-reply and Out of Office in the
same vein. Are you using the Out of Office assistant and
setting up rules within it, or are you using strictly
Rules Wizard? How did you activate your Out of Office?

Sue
 
Good question...I am using the following path to create the auto-reply
message and forwarding rules: "Tools - Out of Office Assistant". Never
thought of using the Rules Wizard. I do not like using the Rules Wizard
because I am required to have Outlook open for the rule to work.

Hopefully this helps!

Jason
 
Check that your rules are not preventing a reply from
being sent and verify that "I am currently Out of the
Office" is checked. Also - with Outlook 2000 and later
you have the option in Rules Wizard to "have the server
reply using a specific message", so Outlook does not have
to be running for it to work.

Hope that helps,
Sue
 
Rules are the same as always..Checkbox is checked...still did not work.
However, I backed up all of my data in Outlook to a PST file, then I deleted
my mailbox in Exchange, Then I created a new mailbox for my username. This
has fixed the problem. Thanks for all of your suggestions!

Jason
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