Out of Office Missing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi there, I've done the standard troubleshooting for
getting the out of office asst. loaded into my
tools>options, but it still won't show up. One of the
issues says it could that I'm not connected to a
Microsoft Exchage Server. I know this is a stupid
question (because I just assume I'm connected to an MS
Exchange server), but how can I tell? My ISP is Comcast,
and then I have my email through the same server as folks
in my company who have all used Out of Office
successfully (so that would suggest we are using
Exchange). We're a small company with remote employees
and no IT dept. Does anyone here have any suggestions?
thanks!
 
I believe Comcast only offers POP3 mailboxes to its clients, however you
might want to tell us what version of Outlook you are using in order for us
to tell you what exact steps to take to determine what type of account you
have defined in Outlook.
 
I'm running Office 2003. If Comcast only supports POP3,
then do you know of an add-in (3rd party) to give me Out
of office functionality. Certainly there must be some
option, doncha think???

thanks!
 
You can then check your account type by Tools-> E-mail Accounts-> button
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You can simulate the out of office by creating a rule to respond to every
message received. Downside is that you have to leave outlook running while
you are away.

note: when you create the rule, leave the criteria blank and select next.
it will prompt that this will apply to all messages. for the next part,
choose reply with a template and create a plain text formatted message with
your reply.
 
Another possibility - find out whether Comcast offers this service
themselves - if they have a webmail interface they might. I know Earthlink
does.
 
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