Out of Office Assistant

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Guest

On SBS 2003 with an XP client.

We have several people who can use the Out of Office feature without any
problem, but one user can turn it on, but it doesn't work. We sent test
messages to her, from both inside and outside addresses, and noone receives
an Out of Office message.

Does anyone know how to fix this? The machine is identical to others in the
office, running XP SP1 (SP2 is bad news on these machines).

If we shut down Outlook and restart it, it does properly come back with the
"Turn off Out of Office" message.
 
OoOA only works once for each sender. Are you sure that it is not working?
If yes, then the Exchange Extensions may be damaged. Remove and reinstall
them.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, DHolmes asked:

| On SBS 2003 with an XP client.
|
| We have several people who can use the Out of Office feature without
| any problem, but one user can turn it on, but it doesn't work. We
| sent test messages to her, from both inside and outside addresses,
| and noone receives an Out of Office message.
|
| Does anyone know how to fix this? The machine is identical to others
| in the office, running XP SP1 (SP2 is bad news on these machines).
|
| If we shut down Outlook and restart it, it does properly come back
| with the "Turn off Out of Office" message.
 
Yes, I know it should only work once for each sender, but no ever gets any
from this particular user. Very odd.

How does one reinstall the Exchange Extensions?

Thanks for your help.

Dominic
 
DHolmes said:
Does anyone know how to fix this? The machine is identical to others
in the office, running XP SP1 (SP2 is bad news on these machines).

Why do you believe this to be true?
 
Why do I believe SP2 is bad on these machines? Personal experience. We've
updated to SP2 on a couple different machines, and we start getting BSODs
regularly. If we uninstall it, the BSODs go away too. So we now avoid SP2
on all the Thinkpads we have (A31p).

There is something in the drivers causing the problem that IBM hasn't fixed.
I believe its either in the network driver or the video driver. But in any
case, when we install SP2 the problems begin immediately, and go away just as
quickly after we uninstall SP2.
 
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