Outlook: Out of Office Assistant is Missing from Tools Menu
The information in this article applies to:
Microsoft Outlook 2000
Microsoft Outlook 97
Microsoft Outlook 98
Microsoft Exchange Server 5.5
You must be in an exchange server environment and not
using Outlook for internet mail for Out of office to work.
This article was previously published under Q238280
IMPORTANT: This article contains information about
modifying the registry. Before you modify the registry,
make sure to back it up and make sure that you understand
how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the
registry, click the following article number to view the
article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
In Microsoft Outlook, the Out of Office Assistant may not
appear on the Tools menu.
CAUSE
The Exchange Server Extensions Commands Add-In may not be
enabled, may not have been installed, or the registry key
necessary to load the Exchange Server Extensions may not
have been created during installation.
RESOLUTION
To resolve this problem:
On the Tools menu, click Options, click Other, click
Advanced Options, and click Add In Manager.
If Exchange Extensions Commands appears in the list of add-
ins, click to select it.
If Exchange Extensions Commands is not on the list, click
Install. From the list of add-ins that appears, double-
click Emsuix.ecf.
Click OK three times to exit out of the Options pages.
Exit and log off.
Start Outlook and check to see if the Out of Office
Assistant appears in the Tools menu.
If it did not install, the you need to make following
registry modification for the Out of Office Assistant
extension to be available in Outlook.
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you
can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
Start Registry Editor (Regedt32.exe).
Locate the following key in the registry:
HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/EXCHANGE/CLIENT/EXTEN
SIONS
On the Edit menu, click Add Value, and then add the
following registry value:
Value Name: Exchange Extensions
Data Type: REG_SZ
Value: 4.0;emsuix32.dll;7;011111111111110;1111011100
Quit Registry Editor.
You can also export this key from another system that is
working.
