opening messages in outlook 2002 that are created in 2003 version

  • Thread starter Thread starter Peter Harper
  • Start date Start date
P

Peter Harper

I synch my pst files between two computers; one at home (Outlook 2003) and
one at work (version 2002 XP). When at work, if I try to open a message
that was created at home on the newer version of outlook I keep getting the
message:

"Outlook cannot open this message. A newer version, such as Outlook 2003 or
later is required."

Is there any way to solve this compatibility problem?


Peter
 
Are you using a UniCode PST on the OL2003 machine? If so, try switching to
using an Outlook 97-2002 version PST file. You'll have file size limits but
it may solve the compatibility issue
 
I've switched to the earlier version, by adding another pst file and
importing the exisiting database into it using the option which specifies
the learlier version. I will see if it works. In the meantime, after doing
this, I still cannot open those files that I have already saved to my docs
folder in msg format due to this problem, even after changing the outlook
database version in both machines. I still get the same message.


Peter
 
Peter Harper said:
I've switched to the earlier version, by adding another pst file and
importing the exisiting database into it using the option which
specifies the learlier version. I will see if it works. In the
meantime, after doing this, I still cannot open those files that I
have already saved to my docs folder in msg format due to this
problem, even after changing the outlook database version in both
machines. I still get the same message.
Click to expand...

Are those messages in a Windows folder or in an Outlook folder? If the
former, to prevent this type of thing in th future, I think that the
checkbox labeled "Use Unicode Message Format when saving messages" on
Tools>Options>Other>Advanced Options may help
 
Back
Top