Opening "Help and Support"

  • Thread starter Thread starter Satoshi
  • Start date Start date
S

Satoshi

I have a month old Dell computer which Windows XP Pro was preloaded.
In order to check WinXP update, I clicked "Help and Support". Nothing
happened.
WinXP Update was accessible by clicking Control Panel/Windows Update.
The Help and Support under Control Panel did not open anything.
It seems that Help and Support short cut is missing on my computer.
Could someone help me how to trouble shoot this problem? Satoshi
 
Satoshi said:
I have a month old Dell computer which Windows XP Pro was preloaded.
In order to check WinXP update, I clicked "Help and Support". Nothing
happened.
WinXP Update was accessible by clicking Control Panel/Windows Update.
The Help and Support under Control Panel did not open anything.
It seems that Help and Support short cut is missing on my computer.
Could someone help me how to trouble shoot this problem? Satoshi
Click to expand...

Call Dell software support (if you are not passed the 30 period yet), my PC
from Dell is less than 3 months old, and my Pro OEM has all the features
that a retail Pro version has, except I don't need to activate.
 
I received the computer on 4/17/04. Yesterday was the first time that I
have ever clicked "Help and Support".
Except that, no problem with the computer. I thought that the problem
would be a subtle. I thought that somebody could help me from this
newsgroup. Calling to Dell is a time consuming process. Can anybody help?
Satoshi
 
Hi

Try here:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

Courtesy of MVP Kelly.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I received the computer on 4/17/04. Yesterday was the first time that I
| have ever clicked "Help and Support".
| Except that, no problem with the computer. I thought that the problem
| would be a subtle. I thought that somebody could help me from this
| newsgroup. Calling to Dell is a time consuming process. Can anybody
help?
| Satoshi
|
|
|
| | >
| > | > > I have a month old Dell computer which Windows XP Pro was preloaded.
| > > In order to check WinXP update, I clicked "Help and Support". Nothing
| > > happened.
| > > WinXP Update was accessible by clicking Control Panel/Windows Update.
| > > The Help and Support under Control Panel did not open anything.
| > > It seems that Help and Support short cut is missing on my computer.
| > > Could someone help me how to trouble shoot this problem? Satoshi
| > >
| > >
| >
| > Call Dell software support (if you are not passed the 30 period yet), my
| PC
| > from Dell is less than 3 months old, and my Pro OEM has all the features
| > that a retail Pro version has, except I don't need to activate.
| >
| >
|
|
 
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