Opening forwarded e-mail attachments

  • Thread starter Thread starter Marge
  • Start date Start date
M

Marge

Trying to open attachments which have been forwarded to
me in an e-mail, I get the following message: Setup -
Fatal Error, and then, Setup can not find "release.info"
to continue installation. Can anyone help me with this?
How can I open the attachments?
 
Hi, Marge,

"Setup", "Installation"
Are you sure you want to open these attachments?
On the face of it, they sound suspicious. Do you know
what they want to install on your computer?
 
Hi Cynthia,
These attachments are from friends - and are entirely trustworthy. I just can't get them open. Thanks for trying to help. Still confused, however.
 
Marge;
"Setup - Fatal Error" is a big tip-off that there may be a virus or
some other malware involved.
You said these are sent by friends?
What do your friends say when asked about them?
A great many viruses are sent by friends without the friends do not
know their computer is infected.

If you are absolutely sure they are legitimate, have them resent.
 
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