OPENING EMAIL IN OUTLOOK ERROR MSG

  • Thread starter Thread starter coolretrobikes
  • Start date Start date
C

coolretrobikes

HELP! My MS Outlook (not Outlook Express) opens up ok but
when I try to open any email (old or new)I get the error
message "Microsoft Outlook has encountered a problem and
needs to close. We are sorry for the inconvenience." If
I right click on any email I get "The required file
IMM32.dll cannot be found in your path, please reinstall
Microsoft Outlook."
I cant find any reference to this file IMM32.dll in MS
Support.
Is there any other options to reinstalling? I cant use
the 'repair' option..it says to use the CD. My question
is which CD is it on? I have no specific CD for MS
Outlook..do I have to reinstall the Operating System CD
for Windows XP? How will this effect all my current files
and all my saved emails in Outlook? Do I need to save
everything to backup CD and start from scratch just to
fix my Outlook? Everything else seems to be functioning
ok. By the way ..this all occured after a 'SpyWare" pop
up interferred with my internet pages. I resolved this
problem with Ad-Aware SE which I would reccomend to any
one and its free. SpyBot Search and Destroy did not
resolve my problems.
Hope some one here can help resolve this problem!
Thanks!
T.D.
 
coolretrobikes said:
HELP! My MS Outlook (not Outlook Express) opens up ok but
when I try to open any email (old or new)I get the error
message "Microsoft Outlook has encountered a problem and
needs to close. We are sorry for the inconvenience." If
I right click on any email I get "The required file
IMM32.dll cannot be found in your path, please reinstall
Microsoft Outlook."
I cant find any reference to this file IMM32.dll in MS
Support.
Is there any other options to reinstalling? I cant use
the 'repair' option..it says to use the CD. My question
is which CD is it on? I have no specific CD for MS
Outlook..do I have to reinstall the Operating System CD
for Windows XP? How will this effect all my current files
and all my saved emails in Outlook? Do I need to save
everything to backup CD and start from scratch just to
fix my Outlook? Everything else seems to be functioning
ok. By the way ..this all occured after a 'SpyWare" pop
up interferred with my internet pages. I resolved this
problem with Ad-Aware SE which I would reccomend to any
one and its free. SpyBot Search and Destroy did not
resolve my problems.
Hope some one here can help resolve this problem!
Thanks!
T.D.
Click to expand...

You'll get better answers about problems with Outlook at one of these
links:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.Contacts
news://msnews.microsoft.com/microsoft.public.outlook.Fax
news://msnews.microsoft.com/microsoft.public.outlook.General
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil
 
coolretrobikes said:
HELP! My MS Outlook (not Outlook Express) opens up ok but
when I try to open any email (old or new)I get the error
message "Microsoft Outlook has encountered a problem and
needs to close. We are sorry for the inconvenience." If
I right click on any email I get "The required file
IMM32.dll cannot be found in your path, please reinstall
Microsoft Outlook."
I cant find any reference to this file IMM32.dll in MS
Support.
Is there any other options to reinstalling? I cant use
the 'repair' option..it says to use the CD. My question
is which CD is it on? I have no specific CD for MS
Outlook..do I have to reinstall the Operating System CD
for Windows XP? How will this effect all my current files
and all my saved emails in Outlook? Do I need to save
everything to backup CD and start from scratch just to
fix my Outlook? Everything else seems to be functioning
ok. By the way ..this all occured after a 'SpyWare" pop
up interferred with my internet pages. I resolved this
problem with Ad-Aware SE which I would reccomend to any
one and its free. SpyBot Search and Destroy did not
resolve my problems.
Hope some one here can help resolve this problem!
Thanks!
T.D.
Click to expand...

You might want to ask on an outlook newsgroup. Here is a list of all MS
newsgroups:
http://aumha.org/nntp.htm
 
Back
Top