Open new docs and errors

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Guest

I've had my Dell computer with the Windows Office XP Edition for about two years. Both these problems started about six months ago

First, I have to be careful to constantly save my work because often a small screen pops up: Word has caused errors and has to be closed down (with the option to send an error log to microsoft). Any idea why this would happen constantly

Second, when I open a new doc or close old&new docs, it is so-o-o sl-o-o-o-w. How can I speed it up

Thanks for your help
 
You might try the troubleshooting tips at
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm (which cover more
than just opening Word), but if the problems are intermittent, it may be
difficult to establish a single cause.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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ksr265 said:
I've had my Dell computer with the Windows Office XP Edition for about two
Click to expand...
years. Both these problems started about six months ago.
First, I have to be careful to constantly save my work because often a
Click to expand...
small screen pops up: Word has caused errors and has to be closed down
(with the option to send an error log to microsoft). Any idea why this
would happen constantly?
Second, when I open a new doc or close old&new docs, it is so-o-o
Click to expand...
sl-o-o-o-w. How can I speed it up?
 
In addition to Suzanne's suggestion you first need to clear up the mess -
http://www.gmayor.com/what_to_do_when_word_crashes.htm.
Chances are that the problems are related to some dubious add-in. My guess
is the Norton AV office plug-in, but Winfax Pro, the wrong version of
Acrobat and sundry others could be at fault.

--
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Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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