one computer on my network is missing!

  • Thread starter Thread starter Peter
  • Start date Start date
P

Peter

Hi guys,
I am need of some expert guidance! I have a network of 3 computers all wired
to an adsl router, All 3 worked fine until the other day, one had not been
used for several weeks and when I tried to use it all the indications were
that the link was OK, little flashing TV screens at the bottom of the
screen. If I try to navigate to a web page I get page not found? Outlook
cannot find the mail server, just as if there is not an internet connection.
The other 2 computers work fine, swapped the cables and ports, the fault
stayed with the computer. If I open a dos window I can ping the rest of the
computers on the router, I can ping www.Google .com OK but when I try to
connect via IE6 it seems to send data but not receive it, the send packets
goes up but the received does not? If I try to ping the computer from any of
the working ones I get a timed out message.
I am not very experienced with networks and find this rather perplexing.
Any suggestions or ideas welcomed.
Thanks in advance

Peter
 
Hi guys just a quick update, I borrowed a USB wireless unit from a pal and
that gives the same results as the cable connection, so I think it is a
problem with XP pro, tcp/ip possibly? and I know absolutely nothing about
that!!

Peter
 
Hi guys,
I am need of some expert guidance! I have a network of 3 computers all wired
to an adsl router, All 3 worked fine until the other day, one had not been
used for several weeks and when I tried to use it all the indications were
that the link was OK, little flashing TV screens at the bottom of the
screen. If I try to navigate to a web page I get page not found? Outlook
cannot find the mail server, just as if there is not an internet connection.
The other 2 computers work fine, swapped the cables and ports, the fault
stayed with the computer. If I open a dos window I can ping the rest of the
computers on the router, I can ping www.Google .com OK but when I try to
connect via IE6 it seems to send data but not receive it, the send packets
goes up but the received does not? If I try to ping the computer from any of
the working ones I get a timed out message.
I am not very experienced with networks and find this rather perplexing.
Any suggestions or ideas welcomed.
Thanks in advance

Peter
Click to expand...

If you can ping Google successfully, it doesn't sound like a physical problem,
or a TCP/IP or DNS configuration problem. Please read each article indicated,
and follow links in each article.

I'd start by looking for LSP / Winsock / TCP/IP corruption.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

or possibly a firewall problem.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

If no help yet, start with my troubleshooting guide.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
 
I have just run ipconfig and get the unexpected result that "IP Routing
Enabled" is a NO!! where is this controlled from?

Peter
 
I have just run ipconfig and get the unexpected result that "IP Routing
Enabled" is a NO!! where is this controlled from?

Peter
Click to expand...
I have just run ipconfig and get the unexpected result that "IP Routing
Enabled" is a NO!! where is this controlled from?

Peter
Click to expand...

Peter,

1) Please reply to my messages, not to yours. And include my post in your
reply.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying
2) Please reply after my posts.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
3) Please post complete "ipconfig /all" here.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html
 
Chuck said:
Peter,

1) Please reply to my messages, not to yours. And include my post in your
reply.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying
2) Please reply after my posts.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
3) Please post complete "ipconfig /all" here.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

I have tried your suggestions but have had no joy yet, here is a copy of
the Ipconfig from the offending machine which is connected to a draytec
ADSL modem router.
Click to expand...



Windows IP Configuration



Host Name . . . . . . . . . . . . : david

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 1:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast
Ethernet NIC #2

Physical Address. . . . . . . . . : 00-10-A7-07-9B-B1

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.12

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 194.72.0.114

194.74.65.69

Lease Obtained. . . . . . . . . . : 25 November 2005 20:38:54

Lease Expires . . . . . . . . . . : 28 November 2005 20:38:54

Peter
 
Chuck said:
Well, that looks normal. Let's look at "browstat status" and "ipconfig
/all"
from each computer (all 3 together). Read this article, and linked
articles,
and follow instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
Here are teh results from one of the working machines, the other one is a
laptop and not here at the moment so I cannot do that one at this time.
Click to expand...
Browstat


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{5EC18CE1-9320-4E13-B4E0-AD887A782BE5}
Browsing is active on domain.
Master browser name is: PETER
Master browser is running build 2600
1 backup servers retrieved from master PETER
\\PETER
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{5EC18CE1-9320-4E13-B4E0-AD887A782BE5}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{5EC18CE1-9320-4E13-B4E0-AD887A782BE5}

Ipconfig



Windows IP Configuration



Host Name . . . . . . . . . . . . : PETER

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Peter's LAN:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network
Connection

Physical Address. . . . . . . . . : 00-10-DC-FF-D9-6D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 194.72.0.114

194.74.65.69

Lease Obtained. . . . . . . . . . : 25 November 2005 04:11:39

Lease Expires . . . . . . . . . . : 28 November 2005 04:11:39

On the faulty machine browstat returns a message that it is not an internal
or external command? so I coppied Browstat.exe from the good machine and
used thatin the faulty machine, here is the data



Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{5D109A21-91EA-45ED-BFE2-7E060C3D7CB2}
Browsing is NOT active on domain.
Master browser name is held by: PETER
Could not open key in registry, error = 5 Unable to determine build
of browser master: 5
\\PETER . Version:05.01 Flags: 71203 NT POTENTIAL BACKUP
MASTER

Looks a bit odd!! does that help?

Peter
 
Looks a bit odd!! does that help?

Peter
Click to expand...

Peter,

The "error = 5" might be a symptom of the problem.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html

With Peter being the master browser, and able to see both computers, I don't see
a physical connectivity issue. Start with my common problem troubleshooting:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

If no help yet, let's try to diagnose the problem. Any chance of getting the
third computer into the diagnosis?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four

Take the following code (everything inside the "#####"). (Please verify computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=PETER 192.168.1.11
set FullTarget2=David 192.168.1.12
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code
 
Chuck said:
Peter,

The "error = 5" might be a symptom of the problem.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html

With Peter being the master browser, and able to see both computers, I
don't see
a physical connectivity issue. Start with my common problem
troubleshooting:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

If no help yet, let's try to diagnose the problem. Any chance of getting
the
third computer into the diagnosis?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four

Take the following code (everything inside the "#####"). (Please verify
computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked.
Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste
(Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the
root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents
(Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and
online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=PETER 192.168.1.11
set FullTarget2=David 192.168.1.12
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code
Click to expand...

Hi Chuck, I have done some checking and have been told by my son, David,
whose computer is the problem, that he recently removed Zone Alarm after it
failed to do an update properly? In view of the problem I am beginning to
think that this wasn't removed fully? I have checked and the windows
firewall is not active on this machine but I do use Zone Alarm on mine. I
did the tests you described and you will find them below. Peter is my
machine which is OK and David is the wonky one. I cannot test the other
machine until Monday as that is when it will be returned to the house.

CDiagnosis V1.33
Start diagnosis for PETER

Adhoc Browser View
Adhoc Browser View
Enumerate Shares




Full Targets PETER 192.168.1.11 David 192.168.1.12 127.0.0.1

Share name Resource Remark

-------------------------------------------------------------------------------
ADMIN$ C:\WINDOWS Remote Admin
IPC$ Remote IPC
D$ D:\ Default share
print$ C:\WINDOWS\System32\spool\drivers
Printer Drivers
C$ C:\ Default share
123 C:\My Temp\123
My Temp C:\My Temp
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Jaws PDF Creator
JawsPDFCreatorPort Spooled Jaws PDF Creator
Printer2 LPT1: Spooled hp deskjet 6122 series
The command completed successfully.


Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.

Target www.yahoo.com

Target 192.168.1.1
Target www.yahoo.com
Start diagnosis for PETER

"PETER net view PETER"



Target www.yahoo.com
Target PETER





Pinging www.yahoo.akadns.net [216.109.118.64] with 32 bytes of data:



Reply from 216.109.118.64: bytes=32 time=87ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48



Ping statistics for 216.109.118.64:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 87ms, Maximum = 88ms, Average = 87ms




Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.


Adhoc Browser View
End diagnosis for PETER
"PETER ping 192.168.1.1"
Target 127.0.0.1
"PETER ping 192.168.1.1"
"PETER ping 192.168.1.1"

"PETER ping 192.168.1.1"




Target 192.168.1.11


Pinging 192.168.1.11 with 32 bytes of data:



Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.11:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 192.168.1.11 with 32 bytes of data:



Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128

Reply from 192.168.1.11: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.11:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"PETER net view 192.168.1.11"

Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.


Target David

"PETER ping David"

Ping request could not find host David. Please check the name and try again.


"PETER net view David"


Target 192.168.1.12

"PETER ping 192.168.1.12"



Pinging 192.168.1.12 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.12:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"PETER net view 192.168.1.12"

Now for DAVID's
CDiagnosis V1.33


Share name Resource Remark

-------------------------------------------------------------------------------
E$ E:\ Default share
C$ C:\ Default share
IPC$ Remote IPC
D$ D:\ Default share
ADMIN$ C:\WINDOWS Remote Admin
print$ C:\WINDOWS\System32\spool\drivers
Printer Drivers
Drive C C:\
SHAREDDOCS C:\MY DOCUMENTS\SHARED DOCUMENTS

SharedDocs2 C:\Documents and Settings\All Users\Documents

Printer LPT1: Spooled HP DeskJet 690C
The command completed successfully.

"DAVID ping PETER"


"DAVID net view 192.168.1.11"
"DAVID net view 192.168.1.11"
Target 192.168.1.11
Start diagnosis for DAVID



"DAVID ping PETER"

Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.

"DAVID net view 192.168.1.12"

Enumerate Shares


"DAVID net view PETER"


Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1
Full Targets PETER 192.168.1.11 David 192.168.1.12 127.0.0.1



Pinging 192.168.1.12 with 32 bytes of data:



Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.12:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms







Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=157ms TTL=46

Reply from 66.94.230.32: bytes=32 time=158ms TTL=46

Reply from 66.94.230.32: bytes=32 time=157ms TTL=46

Reply from 66.94.230.32: bytes=32 time=157ms TTL=46



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 157ms, Maximum = 158ms, Average = 157ms



"DAVID ping 192.168.1.12"

"DAVID ping 66.94.230.32"

Target 66.94.230.32
"DAVID net view 127.0.0.1"


Pinging david [192.168.1.12] with 32 bytes of data:



Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128

Reply from 192.168.1.12: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.12:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms





Target 192.168.1.11
"DAVID ping 192.168.1.11"
Target David

"DAVID net view David"

Target 127.0.0.1
"DAVID net view David"

"DAVID net view 127.0.0.1"


"DAVID ping David"
Target www.yahoo.com
End diagnosis for DAVID

"DAVID ping 192.168.1.11"



Shared resources at David

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.




Pinging www.yahoo.akadns.net [216.109.118.65] with 32 bytes of data:



Reply from 216.109.118.65: bytes=32 time=87ms TTL=47

Reply from 216.109.118.65: bytes=32 time=87ms TTL=47

Reply from 216.109.118.65: bytes=32 time=87ms TTL=47

Reply from 216.109.118.65: bytes=32 time=87ms TTL=48



Ping statistics for 216.109.118.65:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 87ms, Maximum = 87ms, Average = 87ms



"DAVID net view David"

Target www.yahoo.com
Adhoc Browser View

Shared resources at David

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.



Shared resources at 127.0.0.1

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.

"DAVID net view David"



Shared resources at David

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.

Shared resources at 127.0.0.1

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.


Target 66.94.230.32

Shared resources at 127.0.0.1

David's room

Share name Type Used as Comment

-------------------------------------------------------------------------------
Drive C Disk
Printer Print HP DeskJet 690C
SHAREDDOCS Disk
SharedDocs2 Disk
The command completed successfully.

"DAVID ping 192.168.1.1"




Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time<1ms TTL=255

Reply from 192.168.1.1: bytes=32 time<1ms TTL=255

Reply from 192.168.1.1: bytes=32 time<1ms TTL=255

Reply from 192.168.1.1: bytes=32 time<1ms TTL=255



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for DAVID

I hope this makes some sense to you as it leaves me a bit bewildered.
Many thanks for the help
Peter
 
Chuck said:
Peter,

The "error = 5" might be a symptom of the problem.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html

With Peter being the master browser, and able to see both computers, I
don't see
a physical connectivity issue. Start with my common problem
troubleshooting:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

If no help yet, let's try to diagnose the problem. Any chance of getting
the
third computer into the diagnosis?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four

Take the following code (everything inside the "#####"). (Please verify
computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked.
Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste
(Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the
root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents
(Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and
online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=PETER 192.168.1.11
set FullTarget2=David 192.168.1.12
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code
Click to expand...

Hi Chuck, I have done some checking and have been told by my son, David,
whose computer is the problem, that he recently removed Zone Alarm after it
failed to do an update properly? In view of the problem I am beginning to
think that this wasn't removed fully? I have checked and the windows
firewall is not active on this machine but I do use Zone Alarm on mine. I
did the tests you described and you will find them below. Peter is my
machine which is OK and David is the wonky one. I cannot test the other
machine until Monday as that is when it will be returned to the house.

CDiagnosis V1.33
Start diagnosis for PETER

Adhoc Browser View
Adhoc Browser View
Enumerate Shares




Full Targets PETER 192.168.1.11 David 192.168.1.12 127.0.0.1

Share name Resource Remark

-------------------------------------------------------------------------------
ADMIN$ C:\WINDOWS Remote Admin
IPC$ Remote IPC
D$ D:\ Default share
print$ C:\WINDOWS\System32\spool\drivers
Printer Drivers
C$ C:\ Default share
123 C:\My Temp\123
My Temp C:\My Temp
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Jaws PDF Creator
JawsPDFCreatorPort Spooled Jaws PDF Creator
Printer2 LPT1: Spooled hp deskjet 6122 series
The command completed successfully.


Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.

Target www.yahoo.com

Target 192.168.1.1
Target www.yahoo.com
Start diagnosis for PETER

"PETER net view PETER"



Target www.yahoo.com
Target PETER





Pinging www.yahoo.akadns.net [216.109.118.64] with 32 bytes of data:



Reply from 216.109.118.64: bytes=32 time=87ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48
Click to expand...

I hope this makes some sense to you as it leaves me a bit bewildered.
Many thanks for the help
Peter
Click to expand...

Peter,

Did you run the code precisely as presented above? What you've provided looks a
bit scrambled.

Please take a look at my example run for CDiag:
<http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html>
http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html

In my example, I have 2 computers, PChuck1 and PChuck2, which correspond to your
test cases Peter and David. See the sequence of tests:
# Net Share
# Net View
# Ping Pchuck1
# Net View PChuck1
# Ping 192.168.1.50
# Net View 192.168.1.50
# Ping Pchuck2
# Net View PChuck2
# Ping 192.168.1.51
# Net View 192.168.1.51
# Ping 127.0.0.1
# Net View 127.0.0.1
# Ping www.yahoo.com
# Ping 66.94.230.32
# Ping 192.168.1.1

Now compare that sequence to the output which you provided.

Then try again please. Rerun CDiag, and post unscrambled output.

As far as David being the problem, and having had Zone Alarm removed, that could
well be where you need to start. Zone Alarm is known here for causing just this
sort of problem, if improperly removed.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
 
Hi Chuck,
Cracked it! I found a couple of files left behind by Zone alarm in my
system32 folder, vsconfig.xml and vsdatant.sys. I had to remove them in safe
mode as they would not be deleted in normal mode, in use! You were quite
right to suggest that should be my next area to check, I wish my son had
told me he had trouble removing it then I would not have had to ask here for
help. I would just like to say thank you for all your help, I now have a
slightly better understanding of how my machine works and how the network
communicates. It is very good of you to spend time and effort helping here.
Once again many thanks.
Peter


Chuck said:
Chuck said:
On Fri, 25 Nov 2005 23:15:43 -0000, "Peter"
<[email protected]>
wrote:


On Fri, 25 Nov 2005 21:38:06 -0000, "Peter"
<[email protected]>
wrote:


On Fri, 25 Nov 2005 18:22:55 -0000, "Peter"
<[email protected]>
wrote:

I have just run ipconfig and get the unexpected result that "IP
Routing
Enabled" is a NO!! where is this controlled from?

Peter

Hi guys,
I am need of some expert guidance! I have a network of 3 computers
all
wired to an adsl router, All 3 worked fine until the other day,
one
had
not been used for several weeks and when I tried to use it all the
indications were that the link was OK, little flashing TV screens
at
the
bottom of the screen. If I try to navigate to a web page I get
page
not
found? Outlook cannot find the mail server, just as if there is
not
an
internet connection. The other 2 computers work fine, swapped the
cables
and ports, the fault stayed with the computer. If I open a dos
window
I
can ping the rest of the computers on the router, I can ping
www.Google
.com OK but when I try to connect via IE6 it seems to send data
but
not
receive it, the send packets goes up but the received does not? If
I
try
to ping the computer from any of the working ones I get a timed
out
message.
I am not very experienced with networks and find this rather
perplexing.
Any suggestions or ideas welcomed.
Thanks in advance

Peter

I have just run ipconfig and get the unexpected result that "IP
Routing
Enabled" is a NO!! where is this controlled from?

Peter

Peter,

1) Please reply to my messages, not to yours. And include my post
in
your
reply.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying
2) Please reply after my posts.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
3) Please post complete "ipconfig /all" here.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html


I have tried your suggestions but have had no joy yet, here is a
copy
of
the Ipconfig from the offending machine which is connected to a
draytec
ADSL modem router.

Well, that looks normal. Let's look at "browstat status" and
"ipconfig
/all"
from each computer (all 3 together). Read this article, and linked
articles,
and follow instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
Here are teh results from one of the working machines, the other one
is
a
laptop and not here at the moment so I cannot do that one at this
time.
Browstat

Looks a bit odd!! does that help?

Peter

Peter,

The "error = 5" might be a symptom of the problem.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html

With Peter being the master browser, and able to see both computers, I
don't see
a physical connectivity issue. Start with my common problem
troubleshooting:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

If no help yet, let's try to diagnose the problem. Any chance of
getting
the
third computer into the diagnosis?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four

Take the following code (everything inside the "#####"). (Please verify
computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked.
Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste
(Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the
root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format
and
ensure that Word Wrap is NOT checked! Then, copy the entire contents
(Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and
online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=PETER 192.168.1.11
set FullTarget2=David 192.168.1.12
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code
Click to expand...

Hi Chuck, I have done some checking and have been told by my son, David,
whose computer is the problem, that he recently removed Zone Alarm after
it
failed to do an update properly? In view of the problem I am beginning to
think that this wasn't removed fully? I have checked and the windows
firewall is not active on this machine but I do use Zone Alarm on mine. I
did the tests you described and you will find them below. Peter is my
machine which is OK and David is the wonky one. I cannot test the other
machine until Monday as that is when it will be returned to the house.

CDiagnosis V1.33
Start diagnosis for PETER

Adhoc Browser View
Adhoc Browser View
Enumerate Shares




Full Targets PETER 192.168.1.11 David 192.168.1.12 127.0.0.1

Share name Resource Remark

-------------------------------------------------------------------------------
ADMIN$ C:\WINDOWS Remote Admin
IPC$ Remote IPC
D$ D:\ Default share
print$ C:\WINDOWS\System32\spool\drivers
Printer Drivers
C$ C:\ Default share
123 C:\My Temp\123
My Temp C:\My Temp
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Jaws PDF Creator
JawsPDFCreatorPort Spooled Jaws PDF Creator
Printer2 LPT1: Spooled hp deskjet 6122 series
The command completed successfully.


Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.

Target www.yahoo.com

Target 192.168.1.1
Target www.yahoo.com
Start diagnosis for PETER

"PETER net view PETER"



Target www.yahoo.com
Target PETER





Pinging www.yahoo.akadns.net [216.109.118.64] with 32 bytes of data:



Reply from 216.109.118.64: bytes=32 time=87ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48
Click to expand...

I hope this makes some sense to you as it leaves me a bit bewildered.
Many thanks for the help
Peter
Click to expand...

Peter,

Did you run the code precisely as presented above? What you've provided
looks a
bit scrambled.

Please take a look at my example run for CDiag:
<http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html>
http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html

In my example, I have 2 computers, PChuck1 and PChuck2, which correspond
to your
test cases Peter and David. See the sequence of tests:
# Net Share
# Net View
# Ping Pchuck1
# Net View PChuck1
# Ping 192.168.1.50
# Net View 192.168.1.50
# Ping Pchuck2
# Net View PChuck2
# Ping 192.168.1.51
# Net View 192.168.1.51
# Ping 127.0.0.1
# Net View 127.0.0.1
# Ping www.yahoo.com
# Ping 66.94.230.32
# Ping 192.168.1.1

Now compare that sequence to the output which you provided.

Then try again please. Rerun CDiag, and post unscrambled output.

As far as David being the problem, and having had Zone Alarm removed, that
could
well be where you need to start. Zone Alarm is known here for causing
just this
sort of problem, if improperly removed.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
Click to expand...
 
Chuck said:
On Fri, 25 Nov 2005 23:15:43 -0000, "Peter"
<[email protected]>
wrote:


On Fri, 25 Nov 2005 21:38:06 -0000, "Peter"
<[email protected]>
wrote:


On Fri, 25 Nov 2005 18:22:55 -0000, "Peter"
<[email protected]>
wrote:

I have just run ipconfig and get the unexpected result that "IP
Routing
Enabled" is a NO!! where is this controlled from?

Peter

Hi guys,
I am need of some expert guidance! I have a network of 3 computers
all
wired to an adsl router, All 3 worked fine until the other day,
one
had
not been used for several weeks and when I tried to use it all the
indications were that the link was OK, little flashing TV screens
at
the
bottom of the screen. If I try to navigate to a web page I get
page
not
found? Outlook cannot find the mail server, just as if there is
not
an
internet connection. The other 2 computers work fine, swapped the
cables
and ports, the fault stayed with the computer. If I open a dos
window
I
can ping the rest of the computers on the router, I can ping
www.Google
.com OK but when I try to connect via IE6 it seems to send data
but
not
receive it, the send packets goes up but the received does not? If
I
try
to ping the computer from any of the working ones I get a timed
out
message.
I am not very experienced with networks and find this rather
perplexing.
Any suggestions or ideas welcomed.
Thanks in advance

Peter

I have just run ipconfig and get the unexpected result that "IP
Routing
Enabled" is a NO!! where is this controlled from?

Peter

Peter,

1) Please reply to my messages, not to yours. And include my post
in
your
reply.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Replying
2) Please reply after my posts.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
3) Please post complete "ipconfig /all" here.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html


I have tried your suggestions but have had no joy yet, here is a
copy
of
the Ipconfig from the offending machine which is connected to a
draytec
ADSL modem router.

Well, that looks normal. Let's look at "browstat status" and
"ipconfig
/all"
from each computer (all 3 together). Read this article, and linked
articles,
and follow instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
Here are teh results from one of the working machines, the other one
is
a
laptop and not here at the moment so I cannot do that one at this
time.
Browstat

Looks a bit odd!! does that help?

Peter

Peter,

The "error = 5" might be a symptom of the problem.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html

With Peter being the master browser, and able to see both computers, I
don't see
a physical connectivity issue. Start with my common problem
troubleshooting:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

If no help yet, let's try to diagnose the problem. Any chance of
getting
the
third computer into the diagnosis?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html#Four

Take the following code (everything inside the "#####"). (Please verify
computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked.
Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste
(Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the
root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format
and
ensure that Word Wrap is NOT checked! Then, copy the entire contents
(Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and
online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=PETER 192.168.1.11
set FullTarget2=David 192.168.1.12
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code



Hi Chuck, I have done some checking and have been told by my son, David,
whose computer is the problem, that he recently removed Zone Alarm after
it
failed to do an update properly? In view of the problem I am beginning to
think that this wasn't removed fully? I have checked and the windows
firewall is not active on this machine but I do use Zone Alarm on mine. I
did the tests you described and you will find them below. Peter is my
machine which is OK and David is the wonky one. I cannot test the other
machine until Monday as that is when it will be returned to the house.

CDiagnosis V1.33
Start diagnosis for PETER

Adhoc Browser View
Adhoc Browser View
Enumerate Shares




Full Targets PETER 192.168.1.11 David 192.168.1.12 127.0.0.1

Share name Resource Remark

-------------------------------------------------------------------------------
ADMIN$ C:\WINDOWS Remote Admin
IPC$ Remote IPC
D$ D:\ Default share
print$ C:\WINDOWS\System32\spool\drivers
Printer Drivers
C$ C:\ Default share
123 C:\My Temp\123
My Temp C:\My Temp
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Jaws PDF Creator
JawsPDFCreatorPort Spooled Jaws PDF Creator
Printer2 LPT1: Spooled hp deskjet 6122 series
The command completed successfully.


Shared resources at 192.168.1.11

study

Share name Type Used as Comment

-------------------------------------------------------------------------------
123 Disk
Jaws PDF Creator Print Jaws PDF Creator
My Temp Disk
Printer2 Print hp deskjet 6122 series
SharedDocs Disk
The command completed successfully.

Target www.yahoo.com

Target 192.168.1.1
Target www.yahoo.com
Start diagnosis for PETER

"PETER net view PETER"



Target www.yahoo.com
Target PETER





Pinging www.yahoo.akadns.net [216.109.118.64] with 32 bytes of data:



Reply from 216.109.118.64: bytes=32 time=87ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48

Reply from 216.109.118.64: bytes=32 time=88ms TTL=48
Click to expand...

I hope this makes some sense to you as it leaves me a bit bewildered.
Many thanks for the help
Peter
Click to expand...

Peter,

Did you run the code precisely as presented above? What you've provided
looks a
bit scrambled.

Please take a look at my example run for CDiag:
<http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html>
http://nitecruzr.blogspot.com/2005/05/interpreting-cdiag-output-and-solving.html

In my example, I have 2 computers, PChuck1 and PChuck2, which correspond
to your
test cases Peter and David. See the sequence of tests:
# Net Share
# Net View
# Ping Pchuck1
# Net View PChuck1
# Ping 192.168.1.50
# Net View 192.168.1.50
# Ping Pchuck2
# Net View PChuck2
# Ping 192.168.1.51
# Net View 192.168.1.51
# Ping 127.0.0.1
# Net View 127.0.0.1
# Ping www.yahoo.com
# Ping 66.94.230.32
# Ping 192.168.1.1

Now compare that sequence to the output which you provided.

Then try again please. Rerun CDiag, and post unscrambled output.

As far as David being the problem, and having had Zone Alarm removed, that
could
well be where you need to start. Zone Alarm is known here for causing
just this
sort of problem, if improperly removed.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
Click to expand...
Click to expand...
Hi Chuck,
Cracked it! I found a couple of files left behind by Zone alarm in my
system32 folder, vsconfig.xml and vsdatant.sys. I had to remove them in safe
mode as they would not be deleted in normal mode, in use! You were quite
right to suggest that should be my next area to check, I wish my son had
told me he had trouble removing it then I would not have had to ask here for
help. I would just like to say thank you for all your help, I now have a
slightly better understanding of how my machine works and how the network
communicates. It is very good of you to spend time and effort helping here.
Once again many thanks.
Peter
Click to expand...

Peter,

Well, that was fun, wasn't it? Zone Alarm strikes again.

Thanks for the update, and for your feedback. Glad to help.
 
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