OLXP, Exchange, public folders showing up on top of mailbox?

  • Thread starter Thread starter Lanwench [MVP - Exchange]
  • Start date Start date
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Lanwench [MVP - Exchange]

I have a client with Exchange 2000 SP3, Outlook XP on WinXP Pro SP1. After a
successful mailbox move to a new Exchange server (& subsequent removal of
the old Exchange/Windows server from AD, which was also successful), two out
of the 40 users are showing the public folders tree on *top* of their
mailboxes in the folder list.

Recreating the mail profile from scratch doesn't resolve the problem.

It wasn't like this before the new server was put in (as part of disaster
recovery mishegoss that fortunately left the old Exchange box temporarily
intact).

I've seen this question posted to the OL groups before but cannot for the
life of me remember wot the answer was...help?
 
Have you tried starting their Outlook one time with the /cleanviews switch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Lanwench [MVP -
Exchange] asked:

| I have a client with Exchange 2000 SP3, Outlook XP on WinXP Pro SP1.
| After a successful mailbox move to a new Exchange server (&
| subsequent removal of the old Exchange/Windows server from AD, which
| was also successful), two out of the 40 users are showing the public
| folders tree on *top* of their mailboxes in the folder list.
|
| Recreating the mail profile from scratch doesn't resolve the problem.
|
| It wasn't like this before the new server was put in (as part of
| disaster recovery mishegoss that fortunately left the old Exchange
| box temporarily intact).
|
| I've seen this question posted to the OL groups before but cannot for
| the life of me remember wot the answer was...help?
 
Nope - but thanks, will try this tomorrow - thanky...I didn't think it was
related to views as it involves the "sort order", sorta, in the folder list
itself, not in the contents of any folder, but it's worth a shot.

Feel free to keep chiming in, peeps - I'll take all the info w/me when I'm
at their office tomorrow... :-)
Have you tried starting their Outlook one time with the /cleanviews
switch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my
personal account will be deleted without reading.

After searching google.groups.com and finding no answer, Lanwench
[MVP - Exchange] asked:
I have a client with Exchange 2000 SP3, Outlook XP on WinXP Pro SP1.
After a successful mailbox move to a new Exchange server (&
subsequent removal of the old Exchange/Windows server from AD, which
was also successful), two out of the 40 users are showing the public
folders tree on *top* of their mailboxes in the folder list.

Recreating the mail profile from scratch doesn't resolve the problem.

It wasn't like this before the new server was put in (as part of
disaster recovery mishegoss that fortunately left the old Exchange
box temporarily intact).

I've seen this question posted to the OL groups before but cannot for
the life of me remember wot the answer was...help?
Click to expand...
Click to expand...
 
Howdy - sorry, it didn't work. We tried /safe as well - same results. Public
folders tree on top, Outlook Today (mailbox) on the bottom.

It isn't a true disaster, but it's irritating! Any other ideas?
Nope - but thanks, will try this tomorrow - thanky...I didn't think
it was related to views as it involves the "sort order", sorta, in
the folder list itself, not in the contents of any folder, but it's
worth a shot.

Feel free to keep chiming in, peeps - I'll take all the info w/me
when I'm at their office tomorrow... :-)
Have you tried starting their Outlook one time with the /cleanviews
switch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my
personal account will be deleted without reading.

After searching google.groups.com and finding no answer, Lanwench
[MVP - Exchange] asked:
I have a client with Exchange 2000 SP3, Outlook XP on WinXP Pro SP1.
After a successful mailbox move to a new Exchange server (&
subsequent removal of the old Exchange/Windows server from AD, which
was also successful), two out of the 40 users are showing the public
folders tree on *top* of their mailboxes in the folder list.

Recreating the mail profile from scratch doesn't resolve the
problem.

It wasn't like this before the new server was put in (as part of
disaster recovery mishegoss that fortunately left the old Exchange
box temporarily intact).

I've seen this question posted to the OL groups before but cannot
for the life of me remember wot the answer was...help?
Click to expand...
Click to expand...
Click to expand...
 
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